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It's never what people do that makes us angry it's what we tell ourselves about what they did.

Marshall B. Rosenberg

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Marshall B. Rosenberg
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More quotes by Marshall B. Rosenberg

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Avoid 'shoulding' on others and yourself!
Marshall B. Rosenberg
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Empathy: Emptying our mind and listening with our whole being
Marshall B. Rosenberg
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In our culture, most of us have been trained to ignore our own wants and to discount our needs.
Marshall B. Rosenberg
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All people ever say is: THANK YOU (a celebration of life) and PLEASE (an opportunity to make life more wonderful).
Marshall B. Rosenberg
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Upset? Ask yourself what this person does that is a trigger for judging them?
Marshall B. Rosenberg
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We only feel dehumanized when we get trapped in the derogatory images of other people or thoughts of wrongness about ourselves.
Marshall B. Rosenberg
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Punishment is the root of violence on our planet.
Marshall B. Rosenberg
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In NVC, no matter what words others may use to express themselves, we simply listen for their observations, feelings, needs, and requests.
Marshall B. Rosenberg
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Our ability to offer empathy can allow us to stay vulnerable, defuse potential violence, help us hear the word 'no' without taking it as a rejection, revive lifeless conversation, and even hear the feelings and needs expressed through silence.
Marshall B. Rosenberg
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With empathy we don't direct, we follow. Don't just do something, be there.
Marshall B. Rosenberg
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When we express our needs indirectly through the use of evaluations, interpretations, and images, others are likely to hear criticism. When people hear anything that sounds like criticism, they tend to invest their energy in self-defense or counterattack. It's important that when we address somebody that we're clear what we want back.
Marshall B. Rosenberg
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Focusing on the unmet need (not the judgment) is more likely to get the need met.
Marshall B. Rosenberg
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When we are in contact with our feelings and needs, we humans no longer make good slaves and underlings.
Marshall B. Rosenberg
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Life-Enriching Education: an education that prepares children to learn throughout their lives, relate well to others, and themselves, be creative, flexible, and venturesome, and have empathy not only for their immediate kin but for all of humankind.
Marshall B. Rosenberg
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We recognize that real educational reform is essential if today's and tomorrow's children are to live in a more peaceful, just, and sustainable world.
Marshall B. Rosenberg
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NVC self-forgiveness: connecting with the need we were trying to meet when we took the action that we now regret.
Marshall B. Rosenberg
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Imagine connecting with the human spirit in each person in any situation at any time. Imagine interacting with others in a way that allows everyone's need to be equally valued. Imagine creating organizations and life-serving systems responsive to our needs and the needs of our environment.
Marshall B. Rosenberg
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Fear of corporal punishment obscures children's awareness of the compassion underlying the parent's demands.
Marshall B. Rosenberg
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With every choice you make, be conscious of what need it serves.
Marshall B. Rosenberg
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Every moment each human being is doing the best we know at that moment to meet our needs. We never do anything that is not in the service of a need, there is no conflict on our planet at the level of needs. We all have the same needs. The problem is in strategies for meeting the needs.
Marshall B. Rosenberg