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Every criticism, judgment, diagnosis, and expression of anger is the tragic expression of an unmet need.
Marshall B. Rosenberg
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Marshall B. Rosenberg
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More quotes by Marshall B. Rosenberg
Judgments of others contribute to self-fulfilling prophecies.
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When we are in contact with our feelings and needs, we humans no longer make good slaves and underlings.
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Punishment also includes judgmental labeling and the withholding of privileges.
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By maintaining our attention on what's going on within others, we offer them a chance to fully explore and express their interior selves. We would stem this flow if we were to shift attention too quickly either to their request or to our own desire to express ourselves.
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They have most likely said it because they have an unmet need.
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If we ask two questions, we will see that punishment never works. First: What do we want the other person to do? Second: What do we want the other person's reasons to be for doing as we request?
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We are designed for Giving
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Upset? Ask yourself what this person does that is a trigger for judging them?
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We are compassionate with ourselves when we are able to embrace all parts of ourselves and recognize the needs and values expressed by each part.
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I believe that the most joyful and intrinsic motivation human beings have for taking any action is the desire to meet our needs and the needs of others.
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When people hear needs, it provokes compassion. When people hear diagnoses, it provokes defensiveness and attack.
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The objective of Nonviolent Communication is not to change people and their behavior in order to get our way: it is to establish relationships based on honesty and empathy, which will eventually fulfill everyone's needs.
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Violence comes from the belief that other people cause our pain and therefore deserve punishment.
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NVC self-forgiveness: connecting with the need we were trying to meet when we took the action that we now regret.
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If we want to make meetings productive, we need to keep track of those whose requests are on the table.
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Time and again, people transcend the paralyzing effects of psychological pain when they have sufficient contact with someone who can hear them empathically.
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Teacher, school administrators and parents will come away from Life-Enriching Education with skills in language, communication, and ways of structuring the learning environment that support the development of autonomy and interdependence in the classroom.
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Four D's of Disconnection: 1. Diagnosis (judgment, analysis, criticism, comparison) 2. Denial of Responsibility 3. Demand 4. 'Deserve' oriented language.
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The first step in healing is to put the focus on what's alive now, not what happened in the past.
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Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.
Marshall B. Rosenberg