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It is so much easier to be nice, to be respectful, to put yourself in your customers' shoes and try to understand how you might help them before they ask for help, than it is to try to mend a broken customer relationship.
Mark Cuban
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Mark Cuban
Age: 66
Born: 1958
Born: July 31
Blogger
Businessman
Businessperson
Entrepreneur
Film Actor
Film Producer
Financier
Politician
Television Producer
Pittsburg
Pennsylvania
Helping
Broken
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Easier
Trying
Relationship
Mend
Much
Nice
Respectful
Asks
Customer
Help
Educational
Understand
Customers
Business
Shoes
More quotes by Mark Cuban
When you first start working for me, directly for me, I micromanage until I trust you.
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In business, one of the challenges is making sure that your product is the easiest to experience and complete a sale.
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Never settle. There is no reason to rush.
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I love to compete. I want to get out there and kick your ass in the business world. That is what inspires me.
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I wouldn't be where I am now if I didn't fail ... a lot. The good, the bad, it's all part of the success equation.
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The number-one job of the hedge-fund manager is not to make sure that you can retire with a smile on your face - it's for him to retire with a smile on his face.
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Never follow your dreams. Follow your effort.
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Time is the most valuable asset you don't own.
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Every job I took was really me getting paid to learn about a new industry.
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I love helping entrepreneurs. It's something I really have fun doing. It's like planting a little seed and watching it grow. Any time I can help somebody, that's a good thing. It's fun. If I get to make some money at it, it's even better.
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Success is about making your life a special version of unique that fits who you are - not what other people want you to be.
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The Higher Education Industry is very analogous to the Newspaper industry. By the time they realize they need to change the costs to support their legacy infrastructure and costs will keep them from getting there.
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I didnt know I was mad about anything. I guess if the New York Times says I am, I must be.
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I have some very special guests tonight, and I would like to give a big welcome to the Wayne State men and women's rugby team for coming to the game tonight and to be on my TV Show
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Being a smart shopper is the first step to getting rich.
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Learn to sell. In business you’re always selling: to your prospects, investors and employees. To be the best salesperson put yourself in the shoes of the person to whom you’re selling. Don’t sell your product. Solve their problems.
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Most people think it's all about the idea. It's not. EVERYONE has ideas. The hard part is doing the homework to know if the idea could work in an industry, then doing the preparation to be able to execute on the idea.
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Everyone has ideas. The first step is to learn more about your industry than anyone in the world. Otherwise there is a good chance that the lady that knows it better than you is going to kick your ass. Then you just have to go for it. No excuses. Just work your ass off.
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It comes down to finding something you love to do and then just trying to be great at it
Mark Cuban
