Quote

It is so much easier to be nice, to be respectful, to put yourself in your customers' shoes and try to understand how you might help them before they ask for help, than it is to try to mend a broken customer relationship.

Mark Cuban

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Mark Cuban
Age: 66
Born: 1958
Born: July 31
Blogger
Businessman
Businessperson
Entrepreneur
Film Actor
Film Producer
Financier
Politician
Television Producer
Pittsburg
Pennsylvania
Help
Educational
Understand
Customers
Business
Shoes
Helping
Broken
Might
Easier
Trying
Relationship
Mend
Much
Nice
Respectful
Asks
Customer

More quotes by Mark Cuban

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Sales is the most important aspect of a company, which in turn is about how well you treat your customer and stay ahead of your customer's requirements.
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I have some very special guests tonight, and I would like to give a big welcome to the Wayne State men and women's rugby team for coming to the game tonight and to be on my TV Show
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If you want to deal with me, email is the way you do it. Working via email means that everything I do is searchable. I can go back and check out discussion threads from more than 15 years ago.
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We can't ever forget that the Internet now is just a staid utility. The exciting platforms are software applications that are very, very simple.
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Work like there is someone working twenty-four hours a day to take it all away from you.
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Always look for the fool in the deal. If you don't find one, it's you.
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I do everything via email. Which in turn works as my tickler file and prioritization queue. I start at the top every morning and keep on going until I'm finished. I don't do calls. I don't do meetings.
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I was lucky. I grew up knowing that hard work and smart work has a greater impact on results than being passionate about something.
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It comes down to finding something you love to do and then just trying to be great at it
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You've got to be very cognizant of the correlation between social media links and business because they don't always correlate as highly as people would like.
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With every effort, I learned a lot. With every mistake and failure, not only mine, but of those around me, I learned what not to do. I also got to study the success of those I did business with as well. I had more than a healthy dose of fear, and an unlimited amount of hope, and more importantly, no limit on time and effort.
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I look at my annual budgets for everything and anything, and I look to see where I can save the most money on those items. Saving 30% to 50% buying in bulk - replenishable items from toothpaste to soup, or whatever I use a lot of - is the best guaranteed return on investment you can get anywhere.
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One thing I learned in the NBA is that the No. 1 job of a general manager is to keep his job. They are only 30 positions where you make millions and hang around with basketball players all day.
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I wouldn't be where I am now if I didn't fail ... a lot. The good, the bad, it's all part of the success equation.
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I've learned the number one job of a pro manager is not to win championships but to keep their job.
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Everyone is passionate about something. Usually more than one thing. We are born with it. There are always going to be things we love to do. That we dream about doing. That we really, really want to do with our lives. Those passions aren't worth a nickel.
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As processor speeds and shared processors create cheap unlimited processing power we will be able to turn our bodies into a math equation that can be crossed against the properties of medicine and nature to create medicine unique to each individual.
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There is no sport as competitive as business. It's 24 by 7 by 365 by forever.
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It takes a lot of things to work together in order to be wealthy but with a little luck, a lot of luck... You've got to be good at something. For a 20-year-old, you don't have to know exactly what you want to do, you've just got to go find something you can be great at, and then go be great at it.
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Most people think money is the key to reducing risk. Prepartion is.
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