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There are many benefits to this process of listening. The first is that good listeners are created as people feel listened to. Listening is a reciprocal process - we become more attentive to others if they have attended to us.
Margaret J. Wheatley
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Margaret J. Wheatley
Age: 83
Born: 1941
Born: January 1
Business Theorist
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More quotes by Margaret J. Wheatley
I've found that I can only change how I act if I stay aware of my beliefs and assumptions. Thoughts always reveal themselves in behavior.
Margaret J. Wheatley
Even though worker capacity and motivation are destroyed when leaders choose power over productivity, it appears that bosses would rather be in control than have the organization work well.
Margaret J. Wheatley
Thinking is always dangerous to the status quo. [...] The moment you start thinking, you'll want to change something.
Margaret J. Wheatley
Aggression is the most common behavior used by many organizations, a nearly invisible medium that influences all decisions and actions.
Margaret J. Wheatley
Organizations are now confronted with two sources of change: the traditional type that is initiated and managed and external changes over which no one has control.
Margaret J. Wheatley
Power in organizations is the capacity generated by relationships. It is an energy that comes into existence through relationships.
Margaret J. Wheatley
Disorder can play a critical role in giving birth to new, higher forms of order.
Margaret J. Wheatley
To make a system stronger, we need to make stronger relationships.
Margaret J. Wheatley
Many of us have created lives that give very little support for experimentation. We believe that answers already exist out there, independent of us. What if we invested more time and attention to our own experimentation? We could focus our efforts on discovering solutions that work uniquely for us.
Margaret J. Wheatley
Aggression only breeds more aggression. It only creates more fear and anger.
Margaret J. Wheatley
In our daily life, we encounter people we are angry, deceitful, intent only on satisfying ere is so their own needs. There is so much anger, distrust, greed, and pettiness that we are losing our capacity to work well together.
Margaret J. Wheatley
And time for reflection with colleagues is for me a lifesaver it is not just a nice thing to do if you have the time. It is the only way you can survive.
Margaret J. Wheatley
Passion mutates into procedures, into rules and roles. Instead of purpose, we focus on policies. Instead of being free to create, we impose constraints that squeeze the life out of us.
Margaret J. Wheatley
Whatever life we have experienced, if we can tell our story to someone who listens, we find it easier to deal with our circumstances.
Margaret J. Wheatley
In this new world, you and I make it up as we go along, not because we lack expertise or planning skills, but because that is the nature of reality. Reality changes shape and meaning because of our activity. And it is constantly new. We are required to be there, as active participants. It can't happen without us and nobody can do it for us.
Margaret J. Wheatley
We each create our world by what we choose to notice, creating a world of distinction that makes sense to us. We then 'see' the world through the self we have created.
Margaret J. Wheatley
We have created trouble for ourselves in organizations by confusing control with order.
Margaret J. Wheatley
We know from science that nothing in the universe exists as an isolated or independent entity.
Margaret J. Wheatley
Without reflection, we go blindly on our way.
Margaret J. Wheatley
For eons, humans have struggled to find less destructive ways of living together.
Margaret J. Wheatley
