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There are many benefits to this process of listening. The first is that good listeners are created as people feel listened to. Listening is a reciprocal process - we become more attentive to others if they have attended to us.
Margaret J. Wheatley
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Margaret J. Wheatley
Age: 83
Born: 1941
Born: January 1
Business Theorist
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More quotes by Margaret J. Wheatley
we can't be creative if we refuse to be confused. Change always starts with confusion cherished interpretations must dissolve to make way for what's new. Great ideas and inventions miraculously appear in the space of not knowing.
Margaret J. Wheatley
Thinking is the place where intelligent actions begin. We pause long enough to look more carefully at a situation, to see more of its character, to think about why it's happening, to notice how it's affecting us and others
Margaret J. Wheatley
The future cannot be determined. It can only be experienced as it occurring. Life doesn't know what it will be until it notices what it has become.
Margaret J. Wheatley
One of the easiest human acts is also the most healing. Listening to someone. Simply listening. Not advising or coaching, but silently and fully listening.
Margaret J. Wheatley
All social change begins with a conversation.
Margaret J. Wheatley
Without reflection, we go blindly on our way, creating more unintended consequences, and failing to achieve anything useful.
Margaret J. Wheatley
In this present culture, we need to find the means to work and live together with less aggression if we are to resolve the serious problems that afflict and impede us.
Margaret J. Wheatley
You can’t hate someone whose story you know.
Margaret J. Wheatley
Let's just keep asking ourselves this question: 'Is what I'm about to do strengthening the web of connections, or is it weakening it?'
Margaret J. Wheatley
As we let go of the machine model of work, we begin to step back and see ourselves in new ways, to appreciate wholeness, and to design organizations that honor and make use of the totality of who we are.
Margaret J. Wheatley
It's not differences that divide us. It's our judgments about each other that do.
Margaret J. Wheatley
For me, this is a familiar image - people in the organization ready and willing to do good work, wanting to contribute their ideas, ready to take responsibility, and leaders holding them back, insisting that they wait for decisions or instructions
Margaret J. Wheatley
Aggression is the most common behavior used by many organizations, a nearly invisible medium that influences all decisions and actions.
Margaret J. Wheatley
Whatever life we have experienced, if we can tell our story to someone who listens, we find it easier to deal with our circumstances.
Margaret J. Wheatley
Many of us have created lives that give very little support for experimentation. We believe that answers already exist out there, independent of us. What if we invested more time and attention to our own experimentation? We could focus our efforts on discovering solutions that work uniquely for us.
Margaret J. Wheatley
For eons, humans have struggled to find less destructive ways of living together.
Margaret J. Wheatley
Even though worker capacity and motivation are destroyed when leaders choose power over productivity, it appears that bosses would rather be in control than have the organization work well.
Margaret J. Wheatley
In this new world, you and I make it up as we go along, not because we lack expertise or planning skills, but because that is the nature of reality. Reality changes shape and meaning because of our activity. And it is constantly new. We are required to be there, as active participants. It can't happen without us and nobody can do it for us.
Margaret J. Wheatley
Who you are depends on who you meet.
Margaret J. Wheatley
Most people associate command and control leadership with the military.
Margaret J. Wheatley
