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Listening is a reciprocal process - we become more attentive to others if they have attended to us.
Margaret J. Wheatley
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Margaret J. Wheatley
Age: 83
Born: 1941
Born: January 1
Business Theorist
Writer
Become
Attentive
Reciprocal
Attended
Listeners
Listening
Process
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More quotes by Margaret J. Wheatley
Most people associate command and control leadership with the military.
Margaret J. Wheatley
Everyone in a complex system has a slightly different interpretation. The more interpretations we gather, the easier it becomes to gain a sense of the whole.
Margaret J. Wheatley
You can’t hate someone whose story you know.
Margaret J. Wheatley
Probably the most visible example of unintended consequences, is what happens every time humans try to change the natural ecology of a place.
Margaret J. Wheatley
I think we have to notice that the business processes we use right now for thinking and planning and budgeting and strategy are all delivered on very tight agendas.
Margaret J. Wheatley
It's not differences that divide us. It's our judgments about each other that do.
Margaret J. Wheatley
Life is creative. It makes it up as it goes along.
Margaret J. Wheatley
Self-production: the characteristic of living systems to continuously renew themselves and to regulate this process in such a way that the integrity of their structure is maintained. It is a natural process which supports the quest for structure, process renewal and integrity.
Margaret J. Wheatley
There are many benefits to this process of listening. The first is that good listeners are created as people feel listened to. Listening is a reciprocal process - we become more attentive to others if they have attended to us.
Margaret J. Wheatley
Disorder can play a critical role in giving birth to new, higher forms of order.
Margaret J. Wheatley
Aggression only breeds more aggression. It only creates more fear and anger.
Margaret J. Wheatley
For me, this is a familiar image - people in the organization ready and willing to do good work, wanting to contribute their ideas, ready to take responsibility, and leaders holding them back, insisting that they wait for decisions or instructions
Margaret J. Wheatley
Passion mutates into procedures, into rules and roles. Instead of purpose, we focus on policies. Instead of being free to create, we impose constraints that squeeze the life out of us.
Margaret J. Wheatley
Power is the capacity to generate relationships.
Margaret J. Wheatley
To make a system stronger, we need to make stronger relationships.
Margaret J. Wheatley
Successful organizations, including the Military, have learned that the higher the risk, the more necessary it is to engage everyone's commitment and intelligence.
Margaret J. Wheatley
In this new world, you and I make it up as we go along, not because we lack expertise or planning skills, but because that is the nature of reality. Reality changes shape and meaning because of our activity. And it is constantly new. We are required to be there, as active participants. It can't happen without us and nobody can do it for us.
Margaret J. Wheatley
Power in organizations is the capacity generated by relationships. It is an energy that comes into existence through relationships.
Margaret J. Wheatley
we can't be creative if we refuse to be confused. Change always starts with confusion cherished interpretations must dissolve to make way for what's new. Great ideas and inventions miraculously appear in the space of not knowing.
Margaret J. Wheatley
Without aggression, it becomes possible to think well, to be curious about differences, and to enjoy each other's company.
Margaret J. Wheatley
