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We have created trouble for ourselves in organizations by confusing control with order.

Margaret J. Wheatley

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Margaret J. Wheatley
Age: 83
Born: 1941
Born: January 1
Business Theorist
Writer
Control
Trouble
Order
Confusing
Organizations
Organized
Organization
Created

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Everyone in a complex system has a slightly different interpretation. The more interpretations we gather, the easier it becomes to gain a sense of the whole.
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Self-production: the characteristic of living systems to continuously renew themselves and to regulate this process in such a way that the integrity of their structure is maintained. It is a natural process which supports the quest for structure, process renewal and integrity.
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I've found that I can only change how I act if I stay aware of my beliefs and assumptions. Thoughts always reveal themselves in behavior.
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We could focus our efforts on discovering solutions that work uniquely for us.
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In this present culture, we need to find the means to work and live together with less aggression if we are to resolve the serious problems that afflict and impede us.
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To make a system stronger, we need to make stronger relationships.
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I think we have to notice that the business processes we use right now for thinking and planning and budgeting and strategy are all delivered on very tight agendas.
Margaret J. Wheatley
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Most people associate command and control leadership with the military.
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You can’t hate someone whose story you know.
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Listening is a reciprocal process - we become more attentive to others if they have attended to us.
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And time for reflection with colleagues is for me a lifesaver it is not just a nice thing to do if you have the time. It is the only way you can survive.
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Passion mutates into procedures, into rules and roles. Instead of purpose, we focus on policies. Instead of being free to create, we impose constraints that squeeze the life out of us.
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There is no power for change greater than a community discovering what it cares about.
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The things we fear most in organizations - fluctuations, disturbances, imbalances - are the primary sources of creativity.
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It's not differences that divide us. It's our judgments about each other that do.
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There are many benefits to this process of listening. The first is that good listeners are created as people feel listened to. Listening is a reciprocal process - we become more attentive to others if they have attended to us.
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Successful organizations, including the Military, have learned that the higher the risk, the more necessary it is to engage everyone's commitment and intelligence.
Margaret J. Wheatley
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Space is the basic ingredient of the universe there is more of it than anything else.
Margaret J. Wheatley
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Many of us have created lives that give very little support for experimentation. We believe that answers already exist out there, independent of us. What if we invested more time and attention to our own experimentation? We could focus our efforts on discovering solutions that work uniquely for us.
Margaret J. Wheatley
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Probably the most visible example of unintended consequences, is what happens every time humans try to change the natural ecology of a place.
Margaret J. Wheatley