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One of the sad truths about leadership is that, the higher up the ladder you travel, the less you know.

Margaret Heffernan

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Margaret Heffernan
Age: 69
Born: 1955
Born: June 16
Businessperson
Writer
Texas
United States
Travel
Leadership
Higher
Less
Ladder
Ladders
Truths

More quotes by Margaret Heffernan

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[For constructive conflict,] we have to resist the neurobiological drive which means that we really prefer people mostly like ourselves.
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On overnight flights, I have trained myself to get to sleep almost instantly after takeoff. I always listen to the same audiobook on my iPod so my brain knows, regardless of time zone, that that voice means it's time for bed.
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Bosses and leaders everywhere should cherish the people who bring them bad news, disappointing data or hard problems.
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Britain is famous for being great at inventing and poor at commercializing.
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Certainty is no guarantor of correctness.
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The cell phone has become the adult's transitional object, replacing the toddler's teddy bear for comfort and a sense of belonging.
Margaret Heffernan
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Openness isn't the end. It's the beginning.
Margaret Heffernan
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When we care about people, we care less about money, and when we care about money, we care less about people.
Margaret Heffernan
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We know - intellectually - that confronting an issue is the only way to resolve it. But any resolution will disrupt the status quo. Given the choice between conflict and change on the one hand, and inertia on the other, the ostrich position can seem very attractive.
Margaret Heffernan
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You cannot fix a problem that you refuse to acknowledge.
Margaret Heffernan
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It is nobody's right to be waited on and nobody's fate to do the waiting.
Margaret Heffernan
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When we confront facts and fears, we achieve real power and unleash our capacity for change.
Margaret Heffernan
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In our house, mother’s day is every day. Father’s day, too. In our house, parents count. They do important work and that work matters. One day just doesn’t cut for us.
Margaret Heffernan
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Building businesses takes tremendous stamina, and success isn't achieved without it.
Margaret Heffernan
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Silence is the language of inertia.
Margaret Heffernan
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The truth won't set us free until we develop the skills and the habit and the talent and the moral courage to use it.
Margaret Heffernan
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The biggest catastrophes that we've witnessed rarely come from information that is secret or hidden. It comes from information that is freely available and out there, but that we are willfully blind to.
Margaret Heffernan
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Phones and soundtracks and Muzak and fountains replace genuine and unpredictable human contact with a seamless soundtrack from a bad movie and a cliche that makes us believe we must all be happy.
Margaret Heffernan
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Any fool can buy talent only real leaders develop it.
Margaret Heffernan
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We treasure what we can measure.
Margaret Heffernan