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One of the sad truths about leadership is that, the higher up the ladder you travel, the less you know.
Margaret Heffernan
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Margaret Heffernan
Age: 69
Born: 1955
Born: June 16
Businessperson
Writer
Texas
United States
Ladders
Truths
Travel
Leadership
Higher
Less
Ladder
More quotes by Margaret Heffernan
We treasure what we can measure.
Margaret Heffernan
Everyone I know feels harassed by email which has invaded their waking and sleeping hours.
Margaret Heffernan
When we care about people, we care less about money, and when we care about money, we care less about people.
Margaret Heffernan
On overnight flights, I have trained myself to get to sleep almost instantly after takeoff. I always listen to the same audiobook on my iPod so my brain knows, regardless of time zone, that that voice means it's time for bed.
Margaret Heffernan
Making a company fit to sell may be the only way to ensure you never need a buyer.
Margaret Heffernan
When we confront facts and fears, we achieve real power and unleash our capacity for change.
Margaret Heffernan
The truth won't set us free until we develop the skills and the habit and the talent and the moral courage to use it.
Margaret Heffernan
Phones and soundtracks and Muzak and fountains replace genuine and unpredictable human contact with a seamless soundtrack from a bad movie and a cliche that makes us believe we must all be happy.
Margaret Heffernan
I don't think a true company - one that builds sustainable value - can ever only exist online or remotely.
Margaret Heffernan
Once you have power, you are inevitably surrounded by people who have their own agendas and will tell you whatever advances them.
Margaret Heffernan
If we aren't going to be afraid of conflict, we have to see it as thinking.
Margaret Heffernan
We know - intellectually - that confronting an issue is the only way to resolve it. But any resolution will disrupt the status quo. Given the choice between conflict and change on the one hand, and inertia on the other, the ostrich position can seem very attractive.
Margaret Heffernan
Most executives I know are so action-oriented, or action-addicted, that time for reflection is the first casualty of their success.
Margaret Heffernan
Certainty is no guarantor of correctness.
Margaret Heffernan
Openness isn't the end. It's the beginning.
Margaret Heffernan
In our house, mother’s day is every day. Father’s day, too. In our house, parents count. They do important work and that work matters. One day just doesn’t cut for us.
Margaret Heffernan
[For constructive conflict,] we have to resist the neurobiological drive which means that we really prefer people mostly like ourselves.
Margaret Heffernan
You cannot fix a problem that you refuse to acknowledge.
Margaret Heffernan
Any fool can buy talent only real leaders develop it.
Margaret Heffernan
Bosses and leaders everywhere should cherish the people who bring them bad news, disappointing data or hard problems.
Margaret Heffernan