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We treasure what we can measure.
Margaret Heffernan
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Margaret Heffernan
Age: 69
Born: 1955
Born: June 16
Businessperson
Writer
Texas
United States
Treasure
Measure
More quotes by Margaret Heffernan
Bosses and leaders everywhere should cherish the people who bring them bad news, disappointing data or hard problems.
Margaret Heffernan
On overnight flights, I have trained myself to get to sleep almost instantly after takeoff. I always listen to the same audiobook on my iPod so my brain knows, regardless of time zone, that that voice means it's time for bed.
Margaret Heffernan
The truth won't set us free until we develop the skills and the habit and the talent and the moral courage to use it.
Margaret Heffernan
[For constructive conflict,] we have to resist the neurobiological drive which means that we really prefer people mostly like ourselves.
Margaret Heffernan
You cannot fix a problem that you refuse to acknowledge.
Margaret Heffernan
Companies don't have ideas only people do. And what motivates people are the bonds and loyalty and trust they develop between each other. What matters is the mortar, not just the bricks.
Margaret Heffernan
I'm all for ambition and stretch goals. I set them for myself. But leadership isn't the same as cheerleading. Believing in something is a necessary but absolutely insufficient condition for making it come true.
Margaret Heffernan
Everyone I know feels harassed by email which has invaded their waking and sleeping hours.
Margaret Heffernan
Britain is famous for being great at inventing and poor at commercializing.
Margaret Heffernan
Those in powerless positions aren't about to complain about bullying bosses, abusive supervisors or corrupt co-workers. There is no safe way to do so and no process that promises redress.
Margaret Heffernan
money appears to motivate only our interest in ourselves, making us selfish and self-centered...Money makes people feel self-sufficient, which also means they don't need or care about others it's each man for himself
Margaret Heffernan
When we care about people, we care less about money, and when we care about money, we care less about people.
Margaret Heffernan
As long as they are well-intentioned, mistakes are not a matter for shame but for learning
Margaret Heffernan
Building businesses takes tremendous stamina, and success isn't achieved without it.
Margaret Heffernan
Openness isn't the end. It's the beginning.
Margaret Heffernan
Once you have power, you are inevitably surrounded by people who have their own agendas and will tell you whatever advances them.
Margaret Heffernan
When we confront facts and fears, we achieve real power and unleash our capacity for change.
Margaret Heffernan
The biggest catastrophes that we've witnessed rarely come from information that is secret or hidden. It comes from information that is freely available and out there, but that we are willfully blind to.
Margaret Heffernan
The cell phone has become the adult's transitional object, replacing the toddler's teddy bear for comfort and a sense of belonging.
Margaret Heffernan
Most executives I know are so action-oriented, or action-addicted, that time for reflection is the first casualty of their success.
Margaret Heffernan