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As long as they are well-intentioned, mistakes are not a matter for shame but for learning

Margaret Heffernan

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Margaret Heffernan
Age: 69
Born: 1955
Born: June 16
Businessperson
Writer
Texas
United States
Wells
Well
Matter
Long
Intentioned
Mistakes
Shame
Learning
Mistake

More quotes by Margaret Heffernan

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Once you have power, you are inevitably surrounded by people who have their own agendas and will tell you whatever advances them.
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One of the sad truths about leadership is that, the higher up the ladder you travel, the less you know.
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Most executives I know are so action-oriented, or action-addicted, that time for reflection is the first casualty of their success.
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If we aren't going to be afraid of conflict, we have to see it as thinking.
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Silence is the language of inertia.
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In our house, mother’s day is every day. Father’s day, too. In our house, parents count. They do important work and that work matters. One day just doesn’t cut for us.
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We treasure what we can measure.
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Everyone I know feels harassed by email which has invaded their waking and sleeping hours.
Margaret Heffernan
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I'm all for ambition and stretch goals. I set them for myself. But leadership isn't the same as cheerleading. Believing in something is a necessary but absolutely insufficient condition for making it come true.
Margaret Heffernan
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Making a company fit to sell may be the only way to ensure you never need a buyer.
Margaret Heffernan
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[For constructive conflict,] we have to resist the neurobiological drive which means that we really prefer people mostly like ourselves.
Margaret Heffernan
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The biggest catastrophes that we've witnessed rarely come from information that is secret or hidden. It comes from information that is freely available and out there, but that we are willfully blind to.
Margaret Heffernan
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Most people have their best ideas when they take their minds away from problems they're trying to solve.
Margaret Heffernan
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You cannot fix a problem that you refuse to acknowledge.
Margaret Heffernan
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The truth won't set us free until we develop the skills and the habit and the talent and the moral courage to use it.
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In business, staying focused requires that you turn most opportunities down.
Margaret Heffernan
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Bosses and leaders everywhere should cherish the people who bring them bad news, disappointing data or hard problems.
Margaret Heffernan
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Phones and soundtracks and Muzak and fountains replace genuine and unpredictable human contact with a seamless soundtrack from a bad movie and a cliche that makes us believe we must all be happy.
Margaret Heffernan
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It is nobody's right to be waited on and nobody's fate to do the waiting.
Margaret Heffernan
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Companies don't have ideas only people do. And what motivates people are the bonds and loyalty and trust they develop between each other. What matters is the mortar, not just the bricks.
Margaret Heffernan