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Bosses and leaders everywhere should cherish the people who bring them bad news, disappointing data or hard problems.

Margaret Heffernan

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Margaret Heffernan
Age: 69
Born: 1955
Born: June 16
Businessperson
Writer
Texas
United States
Everywhere
News
Problems
Bosses
Leader
Disappointing
Bring
Cherish
Problem
Boss
Hard
Data
People
Leaders

More quotes by Margaret Heffernan

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Silence is the language of inertia.
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Most people have their best ideas when they take their minds away from problems they're trying to solve.
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In business, staying focused requires that you turn most opportunities down.
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The best remote companies I've seen do almost everything online, via email and telephone. But they also get together face to face on a regular basis.
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The truth won't set us free until we develop the skills and the habit and the talent and the moral courage to use it.
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We know - intellectually - that confronting an issue is the only way to resolve it. But any resolution will disrupt the status quo. Given the choice between conflict and change on the one hand, and inertia on the other, the ostrich position can seem very attractive.
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Making a company fit to sell may be the only way to ensure you never need a buyer.
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Openness isn't the end. It's the beginning.
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Phones and soundtracks and Muzak and fountains replace genuine and unpredictable human contact with a seamless soundtrack from a bad movie and a cliche that makes us believe we must all be happy.
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Any fool can buy talent only real leaders develop it.
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Those in powerless positions aren't about to complain about bullying bosses, abusive supervisors or corrupt co-workers. There is no safe way to do so and no process that promises redress.
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When we confront facts and fears, we achieve real power and unleash our capacity for change.
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The cell phone has become the adult's transitional object, replacing the toddler's teddy bear for comfort and a sense of belonging.
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Most executives I know are so action-oriented, or action-addicted, that time for reflection is the first casualty of their success.
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I don't think a true company - one that builds sustainable value - can ever only exist online or remotely.
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[For constructive conflict,] we have to resist the neurobiological drive which means that we really prefer people mostly like ourselves.
Margaret Heffernan
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Everyone I know feels harassed by email which has invaded their waking and sleeping hours.
Margaret Heffernan
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Once you have power, you are inevitably surrounded by people who have their own agendas and will tell you whatever advances them.
Margaret Heffernan
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You cannot fix a problem that you refuse to acknowledge.
Margaret Heffernan
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One of the sad truths about leadership is that, the higher up the ladder you travel, the less you know.
Margaret Heffernan