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Bosses and leaders everywhere should cherish the people who bring them bad news, disappointing data or hard problems.

Margaret Heffernan

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Margaret Heffernan
Age: 69
Born: 1955
Born: June 16
Businessperson
Writer
Texas
United States
Problems
Bosses
Leader
Disappointing
Bring
Cherish
Problem
Boss
Hard
Data
People
Leaders
Everywhere
News

More quotes by Margaret Heffernan

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The biggest catastrophes that we've witnessed rarely come from information that is secret or hidden. It comes from information that is freely available and out there, but that we are willfully blind to.
Margaret Heffernan
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Building businesses takes tremendous stamina, and success isn't achieved without it.
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Phones and soundtracks and Muzak and fountains replace genuine and unpredictable human contact with a seamless soundtrack from a bad movie and a cliche that makes us believe we must all be happy.
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On overnight flights, I have trained myself to get to sleep almost instantly after takeoff. I always listen to the same audiobook on my iPod so my brain knows, regardless of time zone, that that voice means it's time for bed.
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It is nobody's right to be waited on and nobody's fate to do the waiting.
Margaret Heffernan
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Companies don't have ideas only people do. And what motivates people are the bonds and loyalty and trust they develop between each other. What matters is the mortar, not just the bricks.
Margaret Heffernan
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When we care about people, we care less about money, and when we care about money, we care less about people.
Margaret Heffernan
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We treasure what we can measure.
Margaret Heffernan
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Openness isn't the end. It's the beginning.
Margaret Heffernan
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When we confront facts and fears, we achieve real power and unleash our capacity for change.
Margaret Heffernan
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The truth won't set us free until we develop the skills and the habit and the talent and the moral courage to use it.
Margaret Heffernan
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money appears to motivate only our interest in ourselves, making us selfish and self-centered...Money makes people feel self-sufficient, which also means they don't need or care about others it's each man for himself
Margaret Heffernan
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The best remote companies I've seen do almost everything online, via email and telephone. But they also get together face to face on a regular basis.
Margaret Heffernan
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Making a company fit to sell may be the only way to ensure you never need a buyer.
Margaret Heffernan
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Most executives I know are so action-oriented, or action-addicted, that time for reflection is the first casualty of their success.
Margaret Heffernan
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In business, staying focused requires that you turn most opportunities down.
Margaret Heffernan
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I'm all for ambition and stretch goals. I set them for myself. But leadership isn't the same as cheerleading. Believing in something is a necessary but absolutely insufficient condition for making it come true.
Margaret Heffernan
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As long as they are well-intentioned, mistakes are not a matter for shame but for learning
Margaret Heffernan
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Everyone I know feels harassed by email which has invaded their waking and sleeping hours.
Margaret Heffernan
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Britain is famous for being great at inventing and poor at commercializing.
Margaret Heffernan