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[For constructive conflict,] we have to resist the neurobiological drive which means that we really prefer people mostly like ourselves.
Margaret Heffernan
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Margaret Heffernan
Age: 69
Born: 1955
Born: June 16
Businessperson
Writer
Texas
United States
Really
Mostly
Like
Prefer
People
Drive
Motivation
Conflict
Inspiration
Means
Constructive
Mean
Resist
More quotes by Margaret Heffernan
Phones and soundtracks and Muzak and fountains replace genuine and unpredictable human contact with a seamless soundtrack from a bad movie and a cliche that makes us believe we must all be happy.
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I don't think a true company - one that builds sustainable value - can ever only exist online or remotely.
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Building businesses takes tremendous stamina, and success isn't achieved without it.
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Any fool can buy talent only real leaders develop it.
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As long as they are well-intentioned, mistakes are not a matter for shame but for learning
Margaret Heffernan
Britain is famous for being great at inventing and poor at commercializing.
Margaret Heffernan
You cannot fix a problem that you refuse to acknowledge.
Margaret Heffernan
We treasure what we can measure.
Margaret Heffernan
We know - intellectually - that confronting an issue is the only way to resolve it. But any resolution will disrupt the status quo. Given the choice between conflict and change on the one hand, and inertia on the other, the ostrich position can seem very attractive.
Margaret Heffernan
One of the sad truths about leadership is that, the higher up the ladder you travel, the less you know.
Margaret Heffernan
On overnight flights, I have trained myself to get to sleep almost instantly after takeoff. I always listen to the same audiobook on my iPod so my brain knows, regardless of time zone, that that voice means it's time for bed.
Margaret Heffernan
Companies don't have ideas only people do. And what motivates people are the bonds and loyalty and trust they develop between each other. What matters is the mortar, not just the bricks.
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Everyone I know feels harassed by email which has invaded their waking and sleeping hours.
Margaret Heffernan
Most people have their best ideas when they take their minds away from problems they're trying to solve.
Margaret Heffernan
Openness isn't the end. It's the beginning.
Margaret Heffernan
Certainty is no guarantor of correctness.
Margaret Heffernan
Most executives I know are so action-oriented, or action-addicted, that time for reflection is the first casualty of their success.
Margaret Heffernan
It is nobody's right to be waited on and nobody's fate to do the waiting.
Margaret Heffernan
The truth won't set us free until we develop the skills and the habit and the talent and the moral courage to use it.
Margaret Heffernan
The cell phone has become the adult's transitional object, replacing the toddler's teddy bear for comfort and a sense of belonging.
Margaret Heffernan
