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[For constructive conflict,] we have to resist the neurobiological drive which means that we really prefer people mostly like ourselves.
Margaret Heffernan
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Margaret Heffernan
Age: 69
Born: 1955
Born: June 16
Businessperson
Writer
Texas
United States
Motivation
Conflict
Inspiration
Means
Constructive
Mean
Resist
Really
Mostly
Like
Prefer
People
Drive
More quotes by Margaret Heffernan
If we aren't going to be afraid of conflict, we have to see it as thinking.
Margaret Heffernan
Most executives I know are so action-oriented, or action-addicted, that time for reflection is the first casualty of their success.
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Most people have their best ideas when they take their minds away from problems they're trying to solve.
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Britain is famous for being great at inventing and poor at commercializing.
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Certainty is no guarantor of correctness.
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On overnight flights, I have trained myself to get to sleep almost instantly after takeoff. I always listen to the same audiobook on my iPod so my brain knows, regardless of time zone, that that voice means it's time for bed.
Margaret Heffernan
Companies don't have ideas only people do. And what motivates people are the bonds and loyalty and trust they develop between each other. What matters is the mortar, not just the bricks.
Margaret Heffernan
The cell phone has become the adult's transitional object, replacing the toddler's teddy bear for comfort and a sense of belonging.
Margaret Heffernan
Once you have power, you are inevitably surrounded by people who have their own agendas and will tell you whatever advances them.
Margaret Heffernan
You cannot fix a problem that you refuse to acknowledge.
Margaret Heffernan
In business, staying focused requires that you turn most opportunities down.
Margaret Heffernan
The truth won't set us free until we develop the skills and the habit and the talent and the moral courage to use it.
Margaret Heffernan
In our house, mother’s day is every day. Father’s day, too. In our house, parents count. They do important work and that work matters. One day just doesn’t cut for us.
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Phones and soundtracks and Muzak and fountains replace genuine and unpredictable human contact with a seamless soundtrack from a bad movie and a cliche that makes us believe we must all be happy.
Margaret Heffernan
Bosses and leaders everywhere should cherish the people who bring them bad news, disappointing data or hard problems.
Margaret Heffernan
When we care about people, we care less about money, and when we care about money, we care less about people.
Margaret Heffernan
One of the sad truths about leadership is that, the higher up the ladder you travel, the less you know.
Margaret Heffernan
When we confront facts and fears, we achieve real power and unleash our capacity for change.
Margaret Heffernan
Those in powerless positions aren't about to complain about bullying bosses, abusive supervisors or corrupt co-workers. There is no safe way to do so and no process that promises redress.
Margaret Heffernan
Building businesses takes tremendous stamina, and success isn't achieved without it.
Margaret Heffernan