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[For constructive conflict,] we have to resist the neurobiological drive which means that we really prefer people mostly like ourselves.

Margaret Heffernan

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Margaret Heffernan
Age: 69
Born: 1955
Born: June 16
Businessperson
Writer
Texas
United States
Inspiration
Means
Constructive
Mean
Resist
Really
Mostly
Like
Prefer
People
Drive
Motivation
Conflict

More quotes by Margaret Heffernan

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The biggest catastrophes that we've witnessed rarely come from information that is secret or hidden. It comes from information that is freely available and out there, but that we are willfully blind to.
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The best remote companies I've seen do almost everything online, via email and telephone. But they also get together face to face on a regular basis.
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Bosses and leaders everywhere should cherish the people who bring them bad news, disappointing data or hard problems.
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In our house, mother’s day is every day. Father’s day, too. In our house, parents count. They do important work and that work matters. One day just doesn’t cut for us.
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I don't think a true company - one that builds sustainable value - can ever only exist online or remotely.
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Companies don't have ideas only people do. And what motivates people are the bonds and loyalty and trust they develop between each other. What matters is the mortar, not just the bricks.
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Phones and soundtracks and Muzak and fountains replace genuine and unpredictable human contact with a seamless soundtrack from a bad movie and a cliche that makes us believe we must all be happy.
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Certainty is no guarantor of correctness.
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Silence is the language of inertia.
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money appears to motivate only our interest in ourselves, making us selfish and self-centered...Money makes people feel self-sufficient, which also means they don't need or care about others it's each man for himself
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As long as they are well-intentioned, mistakes are not a matter for shame but for learning
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Everyone I know feels harassed by email which has invaded their waking and sleeping hours.
Margaret Heffernan
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Openness isn't the end. It's the beginning.
Margaret Heffernan
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The cell phone has become the adult's transitional object, replacing the toddler's teddy bear for comfort and a sense of belonging.
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Most people have their best ideas when they take their minds away from problems they're trying to solve.
Margaret Heffernan
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Britain is famous for being great at inventing and poor at commercializing.
Margaret Heffernan
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We know - intellectually - that confronting an issue is the only way to resolve it. But any resolution will disrupt the status quo. Given the choice between conflict and change on the one hand, and inertia on the other, the ostrich position can seem very attractive.
Margaret Heffernan
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When we confront facts and fears, we achieve real power and unleash our capacity for change.
Margaret Heffernan
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Those in powerless positions aren't about to complain about bullying bosses, abusive supervisors or corrupt co-workers. There is no safe way to do so and no process that promises redress.
Margaret Heffernan
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Building businesses takes tremendous stamina, and success isn't achieved without it.
Margaret Heffernan