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Phones and soundtracks and Muzak and fountains replace genuine and unpredictable human contact with a seamless soundtrack from a bad movie and a cliche that makes us believe we must all be happy.

Margaret Heffernan

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Margaret Heffernan
Age: 69
Born: 1955
Born: June 16
Businessperson
Writer
Texas
United States
Makes
Replace
Human
Unpredictable
Humans
Fountain
Must
Phones
Believe
Contact
Genuine
Fountains
Movie
Seamless
Happy
Cliche

More quotes by Margaret Heffernan

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The biggest catastrophes that we've witnessed rarely come from information that is secret or hidden. It comes from information that is freely available and out there, but that we are willfully blind to.
Margaret Heffernan
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money appears to motivate only our interest in ourselves, making us selfish and self-centered...Money makes people feel self-sufficient, which also means they don't need or care about others it's each man for himself
Margaret Heffernan
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Britain is famous for being great at inventing and poor at commercializing.
Margaret Heffernan
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I don't think a true company - one that builds sustainable value - can ever only exist online or remotely.
Margaret Heffernan
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It is nobody's right to be waited on and nobody's fate to do the waiting.
Margaret Heffernan
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Most people have their best ideas when they take their minds away from problems they're trying to solve.
Margaret Heffernan
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We know - intellectually - that confronting an issue is the only way to resolve it. But any resolution will disrupt the status quo. Given the choice between conflict and change on the one hand, and inertia on the other, the ostrich position can seem very attractive.
Margaret Heffernan
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We treasure what we can measure.
Margaret Heffernan
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You cannot fix a problem that you refuse to acknowledge.
Margaret Heffernan
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The cell phone has become the adult's transitional object, replacing the toddler's teddy bear for comfort and a sense of belonging.
Margaret Heffernan
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Certainty is no guarantor of correctness.
Margaret Heffernan
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When we confront facts and fears, we achieve real power and unleash our capacity for change.
Margaret Heffernan
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Openness isn't the end. It's the beginning.
Margaret Heffernan
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Making a company fit to sell may be the only way to ensure you never need a buyer.
Margaret Heffernan
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When we care about people, we care less about money, and when we care about money, we care less about people.
Margaret Heffernan
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Silence is the language of inertia.
Margaret Heffernan
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As long as they are well-intentioned, mistakes are not a matter for shame but for learning
Margaret Heffernan
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In business, staying focused requires that you turn most opportunities down.
Margaret Heffernan
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One of the sad truths about leadership is that, the higher up the ladder you travel, the less you know.
Margaret Heffernan
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Companies don't have ideas only people do. And what motivates people are the bonds and loyalty and trust they develop between each other. What matters is the mortar, not just the bricks.
Margaret Heffernan