Quote

Phones and soundtracks and Muzak and fountains replace genuine and unpredictable human contact with a seamless soundtrack from a bad movie and a cliche that makes us believe we must all be happy.

Margaret Heffernan

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Margaret Heffernan
Age: 69
Born: 1955
Born: June 16
Businessperson
Writer
Texas
United States
Must
Phones
Believe
Contact
Genuine
Fountains
Movie
Seamless
Happy
Cliche
Makes
Replace
Human
Unpredictable
Humans
Fountain

More quotes by Margaret Heffernan

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[For constructive conflict,] we have to resist the neurobiological drive which means that we really prefer people mostly like ourselves.
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Those in powerless positions aren't about to complain about bullying bosses, abusive supervisors or corrupt co-workers. There is no safe way to do so and no process that promises redress.
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Britain is famous for being great at inventing and poor at commercializing.
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You cannot fix a problem that you refuse to acknowledge.
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Most executives I know are so action-oriented, or action-addicted, that time for reflection is the first casualty of their success.
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Most people have their best ideas when they take their minds away from problems they're trying to solve.
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Building businesses takes tremendous stamina, and success isn't achieved without it.
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The truth won't set us free until we develop the skills and the habit and the talent and the moral courage to use it.
Margaret Heffernan
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As long as they are well-intentioned, mistakes are not a matter for shame but for learning
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If we aren't going to be afraid of conflict, we have to see it as thinking.
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On overnight flights, I have trained myself to get to sleep almost instantly after takeoff. I always listen to the same audiobook on my iPod so my brain knows, regardless of time zone, that that voice means it's time for bed.
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Bosses and leaders everywhere should cherish the people who bring them bad news, disappointing data or hard problems.
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The best remote companies I've seen do almost everything online, via email and telephone. But they also get together face to face on a regular basis.
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Once you have power, you are inevitably surrounded by people who have their own agendas and will tell you whatever advances them.
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In business, staying focused requires that you turn most opportunities down.
Margaret Heffernan
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I'm all for ambition and stretch goals. I set them for myself. But leadership isn't the same as cheerleading. Believing in something is a necessary but absolutely insufficient condition for making it come true.
Margaret Heffernan
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We treasure what we can measure.
Margaret Heffernan
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Making a company fit to sell may be the only way to ensure you never need a buyer.
Margaret Heffernan
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Any fool can buy talent only real leaders develop it.
Margaret Heffernan
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The biggest catastrophes that we've witnessed rarely come from information that is secret or hidden. It comes from information that is freely available and out there, but that we are willfully blind to.
Margaret Heffernan