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Phones and soundtracks and Muzak and fountains replace genuine and unpredictable human contact with a seamless soundtrack from a bad movie and a cliche that makes us believe we must all be happy.

Margaret Heffernan

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Margaret Heffernan
Age: 69
Born: 1955
Born: June 16
Businessperson
Writer
Texas
United States
Genuine
Fountains
Movie
Seamless
Happy
Cliche
Makes
Replace
Human
Unpredictable
Humans
Fountain
Must
Phones
Believe
Contact

More quotes by Margaret Heffernan

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Those in powerless positions aren't about to complain about bullying bosses, abusive supervisors or corrupt co-workers. There is no safe way to do so and no process that promises redress.
Margaret Heffernan
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In our house, mother’s day is every day. Father’s day, too. In our house, parents count. They do important work and that work matters. One day just doesn’t cut for us.
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We treasure what we can measure.
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We know - intellectually - that confronting an issue is the only way to resolve it. But any resolution will disrupt the status quo. Given the choice between conflict and change on the one hand, and inertia on the other, the ostrich position can seem very attractive.
Margaret Heffernan
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Britain is famous for being great at inventing and poor at commercializing.
Margaret Heffernan
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Silence is the language of inertia.
Margaret Heffernan
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On overnight flights, I have trained myself to get to sleep almost instantly after takeoff. I always listen to the same audiobook on my iPod so my brain knows, regardless of time zone, that that voice means it's time for bed.
Margaret Heffernan
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When we care about people, we care less about money, and when we care about money, we care less about people.
Margaret Heffernan
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money appears to motivate only our interest in ourselves, making us selfish and self-centered...Money makes people feel self-sufficient, which also means they don't need or care about others it's each man for himself
Margaret Heffernan
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Openness isn't the end. It's the beginning.
Margaret Heffernan
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[For constructive conflict,] we have to resist the neurobiological drive which means that we really prefer people mostly like ourselves.
Margaret Heffernan
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It is nobody's right to be waited on and nobody's fate to do the waiting.
Margaret Heffernan
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Everyone I know feels harassed by email which has invaded their waking and sleeping hours.
Margaret Heffernan
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Most executives I know are so action-oriented, or action-addicted, that time for reflection is the first casualty of their success.
Margaret Heffernan
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Any fool can buy talent only real leaders develop it.
Margaret Heffernan
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The truth won't set us free until we develop the skills and the habit and the talent and the moral courage to use it.
Margaret Heffernan
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Companies don't have ideas only people do. And what motivates people are the bonds and loyalty and trust they develop between each other. What matters is the mortar, not just the bricks.
Margaret Heffernan
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If we aren't going to be afraid of conflict, we have to see it as thinking.
Margaret Heffernan
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The cell phone has become the adult's transitional object, replacing the toddler's teddy bear for comfort and a sense of belonging.
Margaret Heffernan
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Most people have their best ideas when they take their minds away from problems they're trying to solve.
Margaret Heffernan