Quote

Phones and soundtracks and Muzak and fountains replace genuine and unpredictable human contact with a seamless soundtrack from a bad movie and a cliche that makes us believe we must all be happy.

Margaret Heffernan

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Margaret Heffernan
Age: 69
Born: 1955
Born: June 16
Businessperson
Writer
Texas
United States
Genuine
Fountains
Movie
Seamless
Happy
Cliche
Makes
Replace
Human
Unpredictable
Humans
Fountain
Must
Phones
Believe
Contact

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When we confront facts and fears, we achieve real power and unleash our capacity for change.
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We treasure what we can measure.
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It is nobody's right to be waited on and nobody's fate to do the waiting.
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Silence is the language of inertia.
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I don't think a true company - one that builds sustainable value - can ever only exist online or remotely.
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If we aren't going to be afraid of conflict, we have to see it as thinking.
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[For constructive conflict,] we have to resist the neurobiological drive which means that we really prefer people mostly like ourselves.
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Most people have their best ideas when they take their minds away from problems they're trying to solve.
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Companies don't have ideas only people do. And what motivates people are the bonds and loyalty and trust they develop between each other. What matters is the mortar, not just the bricks.
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Most executives I know are so action-oriented, or action-addicted, that time for reflection is the first casualty of their success.
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Openness isn't the end. It's the beginning.
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Any fool can buy talent only real leaders develop it.
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In business, staying focused requires that you turn most opportunities down.
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Certainty is no guarantor of correctness.
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The truth won't set us free until we develop the skills and the habit and the talent and the moral courage to use it.
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Once you have power, you are inevitably surrounded by people who have their own agendas and will tell you whatever advances them.
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In our house, mother’s day is every day. Father’s day, too. In our house, parents count. They do important work and that work matters. One day just doesn’t cut for us.
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Everyone I know feels harassed by email which has invaded their waking and sleeping hours.
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The cell phone has become the adult's transitional object, replacing the toddler's teddy bear for comfort and a sense of belonging.
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Britain is famous for being great at inventing and poor at commercializing.
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