Quote

Phones and soundtracks and Muzak and fountains replace genuine and unpredictable human contact with a seamless soundtrack from a bad movie and a cliche that makes us believe we must all be happy.

Margaret Heffernan

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Margaret Heffernan
Age: 69
Born: 1955
Born: June 16
Businessperson
Writer
Texas
United States
Believe
Contact
Genuine
Fountains
Movie
Seamless
Happy
Cliche
Makes
Replace
Human
Unpredictable
Humans
Fountain
Must
Phones

More quotes by Margaret Heffernan

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In business, staying focused requires that you turn most opportunities down.
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Openness isn't the end. It's the beginning.
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It is nobody's right to be waited on and nobody's fate to do the waiting.
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The cell phone has become the adult's transitional object, replacing the toddler's teddy bear for comfort and a sense of belonging.
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We know - intellectually - that confronting an issue is the only way to resolve it. But any resolution will disrupt the status quo. Given the choice between conflict and change on the one hand, and inertia on the other, the ostrich position can seem very attractive.
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Certainty is no guarantor of correctness.
Margaret Heffernan
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money appears to motivate only our interest in ourselves, making us selfish and self-centered...Money makes people feel self-sufficient, which also means they don't need or care about others it's each man for himself
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Building businesses takes tremendous stamina, and success isn't achieved without it.
Margaret Heffernan
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I'm all for ambition and stretch goals. I set them for myself. But leadership isn't the same as cheerleading. Believing in something is a necessary but absolutely insufficient condition for making it come true.
Margaret Heffernan
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I don't think a true company - one that builds sustainable value - can ever only exist online or remotely.
Margaret Heffernan
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The biggest catastrophes that we've witnessed rarely come from information that is secret or hidden. It comes from information that is freely available and out there, but that we are willfully blind to.
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On overnight flights, I have trained myself to get to sleep almost instantly after takeoff. I always listen to the same audiobook on my iPod so my brain knows, regardless of time zone, that that voice means it's time for bed.
Margaret Heffernan
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Making a company fit to sell may be the only way to ensure you never need a buyer.
Margaret Heffernan
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Silence is the language of inertia.
Margaret Heffernan
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Companies don't have ideas only people do. And what motivates people are the bonds and loyalty and trust they develop between each other. What matters is the mortar, not just the bricks.
Margaret Heffernan
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[For constructive conflict,] we have to resist the neurobiological drive which means that we really prefer people mostly like ourselves.
Margaret Heffernan
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Any fool can buy talent only real leaders develop it.
Margaret Heffernan
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If we aren't going to be afraid of conflict, we have to see it as thinking.
Margaret Heffernan
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Everyone I know feels harassed by email which has invaded their waking and sleeping hours.
Margaret Heffernan
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In our house, mother’s day is every day. Father’s day, too. In our house, parents count. They do important work and that work matters. One day just doesn’t cut for us.
Margaret Heffernan