Quote

CEOs hate variance. It's the enemy. Variance in customer service is bad. Variance in quality is bad. CEOs love processes that are standardized, routinized, predictable. Stamping out variance makes a complex job a bit less complex.

Marcus Buckingham

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Marcus Buckingham
Age: 58
Born: 1966
Born: January 11
Author
Motivational Speaker
Writer
Radlett
Hertfordshire
Marcus Wilfrid Buckingham
Hate
Complex
Stamping
Jobs
Customers
Standardized
Makes
Service
Variance
Love
Bits
Ceo
Enemy
Predictable
Quality
Customer
Less
Processes
Process
Complexes

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A strength is what you do that makes you feel strengthened.
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As with all catalysts, the manager's function is to speed up the reaction between two substances, thus creating the desired end product. Specifically, the manager creates performance in each employee by speeding up the reaction between the employee's talent and the company's goals, and between the employee's talent and the customer's needs.
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Every company wants to know how to find and keep highly talented women in the workplace.
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Obviously, you have to know what you need now and what you will soon need, then hire or promote from within to meet those needs.
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I need to reach out to people who work for small to mid-sized companies, and help them identify and apply their strengths at work.
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Convey your passion and link your strengths to measurable results. Employers and interviewers love concrete data.
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Authenticity is your most precious commodity as a leader.
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It's odd that I'm a big name in America and not known in Britain.
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