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Customers get vested in certain paradigms of computing, and those large vendors will try to keep those customers in those paradigms of computing for as long as possible. That's where you basically get the term cash cow.
Marc Benioff
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Marc Benioff
Age: 60
Born: 1964
Born: September 25
Businessman
Businessperson
Chief Executive Officer
San Francisco County
California
Marc Russell Benioff
Possible
Vested
Term
Computing
Keep
Paradigm
Certain
Cows
Trying
Cash
Long
Customers
Basically
Paradigms
Large
Vendors
More quotes by Marc Benioff
As we talk about devices, you should never forget that behind every one there is a person - a customer. It“s not the Internet of Things, but the Internet of People - of customers. We are moving to one-to-one relationships.
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The real joy in life comes from giving. It comes from service. It comes from doing things for other people. That is what is so powerful about this. Nothing will make you happier than giving.
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Don't forget to do something for other people.
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Customers want new functionality, but they don't want the traditional complexity that has marred products in the past.
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The only constant in the technology industry is change.
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I don't look at business as a zero-sum game. I don't. I've never seen it play out that way in our industry, and I think you innovate and you add value, deliver value back to customers, and you get value back from the world.
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You must always be able to predict what's next and then have the flexibility to evolve.
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This is what our customers are asking for to take them to the next level and free them from the bondage of mainframe and client-server software.
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Philanthropy isn't just about big gifts it's about participation. It is about the grace that comes from working together.
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Learning to code at a young age opened my eyes to the incredibly exciting world of technology and entrepreneurship. Our youth deserve the opportunity to learn the skills that will enable them to succeed in our connected world.
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Our focus was directed at developing the best possible and easiest to use product, and this is where we invested our time. Realize that you won't be able to bring the same focus to everything in the beginning. There won't be enough people or enough hours in the day. So, focus on the 20 percent that makes 80 percent of the difference.
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Journalists immediately think of me as a resource for a quote or comment because they know that I will be available to offer fresh insight and meet their deadlines.
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Social embedded business processes that solve concrete needs are key to enterprise social collaboration.
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You need to get to the future, ahead of your customers, and be ready to greet them when they arrive.
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I think a critical part of being successful in our industry is having a beginner's mind
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90% of the world's data was created in the last two years
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Relationships with the media are really important. The media has a more important voice today than it has ever had. We don't advertise. We only have one marketing vehicle, which is editorial, and our ability to get our message out and communicate it effectively.
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I believe a balanced life is essential, and I try to make sure that all of our employees know that and live that way. It's crucial to me as a manager that I help ensure that our employees are as successful as our customers and partners.
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Life grows relative to one’s investment in it.
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The future of communicating with customers rests in engaging with them through every possible channel: phone, e-mail, chat, Web, and social networks. Customers are discussing a company's products and brand in real time. Companies need to join the conversation.
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