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One problem we discovered, for example, was that our create a new account button was in the wrong place...By simply moving it to the left side, mirroring the way people read, we saw a huge improvement in the way people used the site.
Marc Benioff
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Marc Benioff
Age: 60
Born: 1964
Born: September 25
Businessman
Businessperson
Chief Executive Officer
San Francisco County
California
Marc Russell Benioff
Place
Huge
Users
Used
Simply
Account
Problem
Sides
Improvement
Way
Create
Discovered
People
Wrong
Accounts
Mirroring
Read
Saws
Button
Moving
Example
Buttons
Left
Side
Site
More quotes by Marc Benioff
Philanthropy isn't just about big gifts it's about participation. It is about the grace that comes from working together.
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Customers want new functionality, but they don't want the traditional complexity that has marred products in the past.
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I think a critical part of being successful in our industry is having a beginner's mind
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I believe a balanced life is essential, and I try to make sure that all of our employees know that and live that way. It's crucial to me as a manager that I help ensure that our employees are as successful as our customers and partners.
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The concept that I like the most, and the one that I’ve taken most to heart, is the belief that people can’t be united or focused unless they share a common philosophy - a philosophy that gives their effort a greater meaning.
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You need to have a beginner's mind to create bold innovation.
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In business, we say that people overestimate what you can do in a year and underestimate what you can do in a decade. This is true in philanthropy as well.
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Multi-Tenancy is a requirement for a SaaS vendor to be successful
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We believe in the art of war. We are trying to get our competition to attack us with angry, virulent energy, so we can transform that into larger market share.
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You need to get to the future, ahead of your customers, and be ready to greet them when they arrive.
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90% of the world's data was created in the last two years
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You must always be able to predict what's next and then have the flexibility to evolve.
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If there wasn't any competition, I'd be very worried, because it would mean we were not doing very well.
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Our focus was directed at developing the best possible and easiest to use product, and this is where we invested our time. Realize that you won't be able to bring the same focus to everything in the beginning. There won't be enough people or enough hours in the day. So, focus on the 20 percent that makes 80 percent of the difference.
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Social embedded business processes that solve concrete needs are key to enterprise social collaboration.
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The future of communicating with customers rests in engaging with them through every possible channel: phone, e-mail, chat, Web, and social networks. Customers are discussing a company's products and brand in real time. Companies need to join the conversation.
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I love software and I love technology.
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Customers get vested in certain paradigms of computing, and those large vendors will try to keep those customers in those paradigms of computing for as long as possible. That's where you basically get the term cash cow.
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Nothing is going to make you happier in your life than giving
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We strive always to have a beginner's mind.
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