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One problem we discovered, for example, was that our create a new account button was in the wrong place...By simply moving it to the left side, mirroring the way people read, we saw a huge improvement in the way people used the site.
Marc Benioff
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Marc Benioff
Age: 60
Born: 1964
Born: September 25
Businessman
Businessperson
Chief Executive Officer
San Francisco County
California
Marc Russell Benioff
Moving
Example
Buttons
Left
Side
Site
Place
Huge
Users
Used
Simply
Account
Problem
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Improvement
Way
Create
Discovered
People
Wrong
Accounts
Mirroring
Read
Saws
Button
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You need to get to the future, ahead of your customers, and be ready to greet them when they arrive.
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As we talk about devices, you should never forget that behind every one there is a person - a customer. It“s not the Internet of Things, but the Internet of People - of customers. We are moving to one-to-one relationships.
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The concept that I like the most, and the one that I’ve taken most to heart, is the belief that people can’t be united or focused unless they share a common philosophy - a philosophy that gives their effort a greater meaning.
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Don't forget to do something for other people.
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I love software and I love technology.
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Presentation skills are key. People who work for you represent your brand. You want them to present themselves - and represent you - in a certain way.
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Life grows relative to one’s investment in it.
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Philanthropy isn't just about big gifts it's about participation. It is about the grace that comes from working together.
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If there wasn't any competition, I'd be very worried, because it would mean we were not doing very well.
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You must always be able to predict what's next and then have the flexibility to evolve.
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The only constant in the technology industry is change.
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Nothing is going to make you happier in your life than giving
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Relationships with the media are really important. The media has a more important voice today than it has ever had. We don't advertise. We only have one marketing vehicle, which is editorial, and our ability to get our message out and communicate it effectively.
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Customers get vested in certain paradigms of computing, and those large vendors will try to keep those customers in those paradigms of computing for as long as possible. That's where you basically get the term cash cow.
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I believe a balanced life is essential, and I try to make sure that all of our employees know that and live that way. It's crucial to me as a manager that I help ensure that our employees are as successful as our customers and partners.
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You have chosen the wrong path if it's not fun. And you are probably not taking enough risk if it's not hard and rocky sometimes.
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Learning to code at a young age opened my eyes to the incredibly exciting world of technology and entrepreneurship. Our youth deserve the opportunity to learn the skills that will enable them to succeed in our connected world.
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