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One problem we discovered, for example, was that our create a new account button was in the wrong place...By simply moving it to the left side, mirroring the way people read, we saw a huge improvement in the way people used the site.
Marc Benioff
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Marc Benioff
Age: 60
Born: 1964
Born: September 25
Businessman
Businessperson
Chief Executive Officer
San Francisco County
California
Marc Russell Benioff
Way
Create
Discovered
People
Wrong
Accounts
Mirroring
Read
Saws
Button
Moving
Example
Buttons
Left
Side
Site
Place
Huge
Users
Used
Simply
Account
Problem
Sides
Improvement
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The secret to successful hiring is this: look for the people who want to change the world.
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I don't look at business as a zero-sum game. I don't. I've never seen it play out that way in our industry, and I think you innovate and you add value, deliver value back to customers, and you get value back from the world.
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The only constant in the technology industry is change.
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In school all I wanted to do was build technology. That's what I loved.
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As we talk about devices, you should never forget that behind every one there is a person - a customer. It“s not the Internet of Things, but the Internet of People - of customers. We are moving to one-to-one relationships.
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Don't forget to do something for other people.
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I love software and I love technology.
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Our focus was directed at developing the best possible and easiest to use product, and this is where we invested our time. Realize that you won't be able to bring the same focus to everything in the beginning. There won't be enough people or enough hours in the day. So, focus on the 20 percent that makes 80 percent of the difference.
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Customers get vested in certain paradigms of computing, and those large vendors will try to keep those customers in those paradigms of computing for as long as possible. That's where you basically get the term cash cow.
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Learning to code at a young age opened my eyes to the incredibly exciting world of technology and entrepreneurship. Our youth deserve the opportunity to learn the skills that will enable them to succeed in our connected world.
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We believe in the art of war. We are trying to get our competition to attack us with angry, virulent energy, so we can transform that into larger market share.
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Life grows relative to one’s investment in it.
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The future of communicating with customers rests in engaging with them through every possible channel: phone, e-mail, chat, Web, and social networks. Customers are discussing a company's products and brand in real time. Companies need to join the conversation.
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The concept that I like the most, and the one that I’ve taken most to heart, is the belief that people can’t be united or focused unless they share a common philosophy - a philosophy that gives their effort a greater meaning.
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Philanthropy isn't just about big gifts it's about participation. It is about the grace that comes from working together.
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