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The future of communicating with customers rests in engaging with them through every possible channel: phone, e-mail, chat, Web, and social networks. Customers are discussing a company's products and brand in real time. Companies need to join the conversation.

Marc Benioff

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Marc Benioff
Age: 60
Born: 1964
Born: September 25
Businessman
Businessperson
Chief Executive Officer
San Francisco County
California
Marc Russell Benioff
Social
Companies
Channel
Need
Customers
Engaging
Real
Communicate
Brand
Needs
Products
Join
Chat
Every
Conversation
Mail
Communicating
Time
Company
Brands
Networks
Possible
Phone
Discussing
Future
Phones
Rests

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This is what our customers are asking for to take them to the next level and free them from the bondage of mainframe and client-server software.
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I always tell people: Life is the dance between what you desire most and what you fear most. You've got to be able to deal with the threshold of control.
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In business, we say that people overestimate what you can do in a year and underestimate what you can do in a decade. This is true in philanthropy as well.
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We believe in the art of war. We are trying to get our competition to attack us with angry, virulent energy, so we can transform that into larger market share.
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The concept that I like the most, and the one that I’ve taken most to heart, is the belief that people can’t be united or focused unless they share a common philosophy - a philosophy that gives their effort a greater meaning.
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One problem we discovered, for example, was that our create a new account button was in the wrong place...By simply moving it to the left side, mirroring the way people read, we saw a huge improvement in the way people used the site.
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The cloud services companies of all sizes the cloud is for everyone. The cloud is a democracy.
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All this green stuff is great, it's great we don't have plastic bottles or plastic bags and all of that, but how about some great schools?
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Learning to code at a young age opened my eyes to the incredibly exciting world of technology and entrepreneurship. Our youth deserve the opportunity to learn the skills that will enable them to succeed in our connected world.
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Customers want new functionality, but they don't want the traditional complexity that has marred products in the past.
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As we talk about devices, you should never forget that behind every one there is a person - a customer. It“s not the Internet of Things, but the Internet of People - of customers. We are moving to one-to-one relationships.
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Customers get vested in certain paradigms of computing, and those large vendors will try to keep those customers in those paradigms of computing for as long as possible. That's where you basically get the term cash cow.
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You have chosen the wrong path if it's not fun. And you are probably not taking enough risk if it's not hard and rocky sometimes.
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The only constant in the technology industry is change.
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You need to get to the future, ahead of your customers, and be ready to greet them when they arrive.
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Multi-Tenancy is a requirement for a SaaS vendor to be successful
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I love software and I love technology.
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Nothing is going to make you happier in your life than giving
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The secret to successful hiring is this: look for the people who want to change the world.
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