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One of the things I think the police have to do is to stop behaving like armies.

Malcolm Gladwell

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Malcolm Gladwell
Age: 61
Born: 1963
Born: September 3
Journalist
Screenwriter
Sociologist
Writer
Malcolm Timothy Gladwell
Armies
Police
Army
Stop
Things
Think
Thinking
Like
Behaving

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being able to act intelligently and instinctively in the moment is possible only after a long and rigorous of education and experience
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There can be as much value in the blink of an eye as in months of rational analysis.
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I've always been baffled by how much we over-rate the statistically insignificant differences that separate competitors at the top end of the distribution.
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People who are busy doing things - as opposed to people who are busy sitting around, like me, reading and having coffee in coffee shops -don't have opportunities to kind of collect and organize their experiences and make sense of them.
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I don't really collect books. I tend to lose interest in them the minute I've read them, so most of the books I've read are left in airplanes and hotel rooms.
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Of the great entrepreneurs of this era, people will have forgotten Steve Jobs.
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Our acquaintances—not our friends—are our greatest source of new ideas and information. the internet lets us exploit the power of these kinds of distant connections with marvellous efficiency.
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If you want to bring a fundamental change in people's belief and behavior...you need to create a community around them, where those new beliefs can be practiced and expressed and nurtured.
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I don't want to be like the angry old guy in the corner who is always ranting and raving about the same things - but I don't mind doing that just a little bit!
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I've been in auditions without screens, and I can assure you that I was prejudiced. I began to listen with my eyes, and there is no way that your eyes don't affect your judgement. The only true way to listen is with your ears and your heart. (p.251)
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Track is full of the absolute nicest and most polite athletes in all of sports, and where does it get us?
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Asian culture has a profoundly different relationship to work. It rewards people who are persistent.
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A fan is always an outsider. Most sportswriters are not, by this definition, fans. They capitalize on access to athletes. They spoke to Kobe last night, and Kobe says his finger is going to be fine. They spent three days fly-fishing with Brett Favre in March, and Brett says he's definitely coming back for another season.
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That fundamentally undermines your ability to access the best part of your instincts. So my advice to those people would be stop thinking and introspecting so much and do a little more acting.
Malcolm Gladwell
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By shifting the balance away from the individual we open the door for the individual. Because we make it obvious that anyone can do it given the right circumstance.
Malcolm Gladwell
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A book, I was taught long ago in English class, is a living and breathing document that grows richer with each new reading.
Malcolm Gladwell
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..... it would be interesting to find out what goes on in that moment when someone looks at you and draws all sorts of conclusions.
Malcolm Gladwell
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Flom had the same experience...He didn't triumph over adversity. Instead, what started out as adversity ended up being an opportunity.
Malcolm Gladwell
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Emotion is contagious.
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Success is a function of persistence and doggedness and the willingness to work hard for twenty-two minutes to make sense of something that most people would give up on after thirty seconds.
Malcolm Gladwell