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The injunction to be nice is used to deflect criticism and stifle the legitimate anger of dissent.

Malcolm Gladwell

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Malcolm Gladwell
Age: 61
Born: 1963
Born: September 3
Journalist
Screenwriter
Sociologist
Writer
Malcolm Timothy Gladwell
Used
Deflect
Injunction
Stifle
Dissent
Legitimate
Anger
Criticism
Nice

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I think actually the marketing community is approaching a crisis: There are just too many messages competing for too little attention. That is the fundamental problem.
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What we do as a community, as a society, for each other, matters as much as what we do for ourselves. It sounds a little trite, but there's a powerful amount of truth in that, I think.
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Clear writing is universal. People talk about writing down to an audience or writing up to an audience I think that's nonsense. If you write in a way that is clear, transparent, and elegant, it will reach everyone.
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So the first task of a police force is not to fight crime and enforce the law. It is to establish legitimacy with the law-abiding citizenry and then fight crime and enforce the law.
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The key to good decision making is not knowledge. It is understanding. We are swimming in the former. We are desperately lacking in the latter.
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We don't know where our first impressions come from or precisely what they mean, so we don't always appreciate their fragility.
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Occasions when you can change your mind should be cherished, because they mean you're smarter than you were before.
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I don't really collect books. I tend to lose interest in them the minute I've read them, so most of the books I've read are left in airplanes and hotel rooms.
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It is those who are successful, in other words, who are most likely to be given the kinds of special opportunities that lead to further success.
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People can't do much about the fate part, but we can certainly do a lot about the man part.
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There are exceptional people out there who are capable of starting epidemics. All you have to do is find them.
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If we think about emotion this way - as outside-in, not inside out - it is possible to understand how some people can have an enormous amount of influence over others. Some of us, after all, are very good at expressiing emotions and feelings, which means that we are far more emotionally contagious than the rest of us.
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It's as if you were interested in fashion and your neighbor when you were growing up happened to be Giorgio Armani.
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I should point out that I have a picture of Asbel Kiprop as the screensaver on my phone. Is that embarrassing?
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Father: 'Anything but journalism.' I rebelled.
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We need to look at the subtle, the hidden, and the unspoken.
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To build a better world we need to replace the patchwork of lucky breaks and arbitrary advantages today that determine success--the fortunate birth dates and the happy accidents of history--with a society that provides opportunities for all.
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Six degrees of separation doesn't mean that everyone is linked to everyone else in just six steps. It means that a very small number of people are linked to everyone else in a few steps, and the rest of us are linked to the world through those special few.
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