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Instinct is the gift of experience. The first question you have to ask yourself is, 'On what basis am I making a judgment?' ... If you have no experience, then your instincts aren't any good.
Malcolm Gladwell
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Malcolm Gladwell
Age: 61
Born: 1963
Born: September 3
Journalist
Screenwriter
Sociologist
Writer
Malcolm Timothy Gladwell
Experience
Instinct
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More quotes by Malcolm Gladwell
The difference isn't resources, it's attitude.
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Take a random group of 8-year-old American and Japanese kids, give them all a really, really hard math problem, and start a stopwatch. The American kids will give up after 30, 40 seconds. If you let the test run for 15 minutes, the Japanese kids will not have given up. You have to take it away.
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If we think about emotion this way - as outside-in, not inside out - it is possible to understand how some people can have an enormous amount of influence over others. Some of us, after all, are very good at expressiing emotions and feelings, which means that we are far more emotionally contagious than the rest of us.
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We need to look at the subtle, the hidden, and the unspoken.
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Have you ever wondered... how religious movements get started? Usually, we think of them as a product of highly charismatic evangelists... but the spread of any new and contagious ideology also has a lot to do with the skillful use of group power.
Malcolm Gladwell
Ideas and products and messages and behaviors spread just like viruses do.
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Happiness, in one sense, is a function of how closely our world conforms to the infinite variety of human preference.
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understanding the true nature of instinctive decision making requires us to be forgiving of those people trapped in circumstances where good judgment is imperiled.
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What does it say about a society that it devotes more care and patience to the selection of those who handle its money than of those who handle its children?
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People at CDC [Centers for Disease Control] who cut their teeth on diseases over the last 10 years have started to think of crime as another disease, and using some of these same concepts. It was something that was in the air in that world, but it was time to bust it out and apply it to any number of different social epidemics.
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People can't do much about the fate part, but we can certainly do a lot about the man part.
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Giants are not what we think they are. The same qualities that appear to give them strength are often the sources of great weakness.
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What track needs to figure out: how to engage us between the races. Instead, the entire off-the-track conversation is about doping. This is how you kill a sport.
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There can be as much value in the blink of an eye as in months of rational analysis.
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You don't manage a social wrong. You should be ending it.
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Outlier are those who have been given opportunities-- -and who have had the strength and presence of mind to seize them.
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I've been in auditions without screens, and I can assure you that I was prejudiced. I began to listen with my eyes, and there is no way that your eyes don't affect your judgement. The only true way to listen is with your ears and your heart. (p.251)
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To build a better world we need to replace the patchwork of lucky breaks and arbitrary advantages today that determine success--the fortunate birth dates and the happy accidents of history--with a society that provides opportunities for all.
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We don't know where our first impressions come from or precisely what they mean, so we don't always appreciate their fragility.
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People are experience-rich and theory-poor.
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