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A service culture doesn't happen by accident. The company is always a reflection of the person at the helm. Their attitude, their values, and their commitment to service excellence will drive the actions of others in the organization. Always has...always will.

Mac Anderson

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People are like sticks of dynamite. The power is on the inside, but nothing happens until the fuse gets lit.
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I've come to realize that the difference in success or failure is not how you look, how you dress, or how you're educated. It's how you think !
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What happens when you believe something with all your heart? Belief fuels enthusiasm, and determined enthusiasm explodes into passion. It fires our souls and lifts our spirits.
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Never underestimate the power of belief when it comes to fulfilling your dreams. I can say with no hesitation that every person I've ever met who has achieved any degree of success has one thing in common: they believed with all their heart they could do it.
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An individual's yearning to reach outside his life is a seed of greatness waiting for a stream of inspiration. Carving that stream to people's hearts is a simpler task if the endeavor you are leading them into is attached to a bigger story.
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Your dreams are the blueprints of your soul. They should take you by the hand and lead you toward your life's purpose and passion. They are one of, if not the greatest, source of self-motivation that you have. So nurture them and feed them inspiration whenever you can.
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The difference is that raving fans, unlike satisfied customers, become part of your sales force. They tell friends, family and co-workers about your services and your products. And, of course, good things will happen!
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If employees feel you don't trust them to do their jobs correctly and well, they'll be reluctant to do much without your approval. On the other hand, when they feel trusted, that you believe they'll do the right things well, they'll naturally want to do things well and be deserving of your trust.
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Find what makes your heart sing and create your own music.
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Belief fuels passion, and passion rarely fails.
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Focus is not a 'business only' thing. Each person has only twenty-four hours per day, and how we spend those hours shows what's important in our lives. The question we must ask ourselves is...Are we focusing on what really matters?
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We all seek purpose in life. Most of us wonder how we can make a positive difference during our brief time on earth. But asking and doing are different things.
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Behind me is infinite power, before me is endless possibility, around me is boundless opportunity.
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No matter how bad things are, they could always be worse. Start finding gratitude for what might have happened, but didn't.
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Attitudes truly are contagious, and from time to time we need to ask ourselves, 'Is mine worth catching?'
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It's not the things we get but the hearts we touch that will determine our success in life.
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Great leadership usually starts with a willing heart, a positive attitude, and a desire to make a difference.
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From the moment we wake up each morning to the time we hit the pillow at night, we hear what people have to say, but are we really listening?
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