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You can never be comfortable with your success, you've got to be paranoid you're going to lose it.
Lou Gerstner
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Lou Gerstner
Age: 82
Born: 1942
Born: March 1
Business Executive
Businessperson
Mineola
New York
Going
Never
Paranoid
Comfortable
Lose
Loses
Success
More quotes by Lou Gerstner
Never confuse activity with results.
Lou Gerstner
A lot of people saved IBM. Yes, I was the leader of that team but I could never have done it without a group of IBMers helping me.
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I'm leery of legislative solutions to what is morality.
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You can’t mandate [cultural change], can’t engineer it. What you can do is create the conditions for transformation. You can provide incentives. You can define the marketplace realities and goals. But then you have to trust. In fact, in the end, management doesn’t change culture. Management invites the workforce itself to change the culture.
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The real mechanism for corporate governance is the active involvement of the owners.
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My parents worked enormously hard to put four children through college. We didn't have a lot of money.
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What we believe is going to be very important is the delivery of traditional software and services and hardware over the Net. That's a form of electronic marketplace.
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If life was so easy that you could just go buy success, there would be a lot more successful companies in the world. Successful enterprises are built from the ground up.
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If CEO compensation was performance-driven, which I believe it was in IBM's case, nobody would ever argue. If the shareholders didn't make billions and billions of dollars, I wouldn't make millions of dollars. My salary was the same for 10 years. It was all performance-based.
Lou Gerstner
The world is full of CEOs that think that just because they write a memo or they write a letter inside an annual report or they give a little video speech that gets sent around the company, they think that's what's really going to affect employees.
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Watch the turtle. He only moves forward by sticking his neck out.
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Customer complaints are the schoolbooks from which we learn.
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We do not need Departments of Commerce, Labor, and Education we need a single Department of Skills that will promote an integrated approach to global competitiveness.
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I have always believed you cannot run a successful enterprise from behind a desk.
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Visit USA.gov and you'll find thousands of directorates, agencies, boards, offices, and services replete with overlapping responsibilities, ancient priorities, and divided accountability.
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For the first month, I listened, and I tried very hard not to draw conclusions
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People don't do what you expect but what you inspect.
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Our military should be trained and structured around missions, not the elements of air, water, and land.
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The last thing IBM needs right now is a vision.
Lou Gerstner
If the practices and processes inside a company don't drive the execution of values, then people don't get it. The question is, do you create a culture of behavior and action that really demonstrates those values and a reward system for those who adhere to them?
Lou Gerstner