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We do not need Departments of Commerce, Labor, and Education we need a single Department of Skills that will promote an integrated approach to global competitiveness.
Lou Gerstner
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Lou Gerstner
Age: 82
Born: 1942
Born: March 1
Business Executive
Businessperson
Mineola
New York
Global
Skills
Labor
Departments
Approach
Competitiveness
Single
Integrated
Education
Promote
Need
Commerce
Needs
Department
More quotes by Lou Gerstner
Everything starts with the customer.
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For the first month, I listened, and I tried very hard not to draw conclusions
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People don't do what you expect but what you inspect.
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We built this company from the customer back, not from the company out.
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You can never be comfortable with your success, you've got to be paranoid you're going to lose it.
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Computers are magnificent tools for the realization of our dreams, but no machine can replace the human spark of spirit, compassion, love, and understanding.
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If the practices and processes inside a company don't drive the execution of values, then people don't get it. The question is, do you create a culture of behavior and action that really demonstrates those values and a reward system for those who adhere to them?
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IBM needed - an enormous sense of urgency.
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Our military should be trained and structured around missions, not the elements of air, water, and land.
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Customer complaints are the schoolbooks from which we learn.
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The last thing IBM needs right now is a vision.
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You can’t mandate [cultural change], can’t engineer it. What you can do is create the conditions for transformation. You can provide incentives. You can define the marketplace realities and goals. But then you have to trust. In fact, in the end, management doesn’t change culture. Management invites the workforce itself to change the culture.
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My parents worked enormously hard to put four children through college. We didn't have a lot of money.
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Visit USA.gov and you'll find thousands of directorates, agencies, boards, offices, and services replete with overlapping responsibilities, ancient priorities, and divided accountability.
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I look for people who work to solve problems and help colleagues, I sack politicians.
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If CEO compensation was performance-driven, which I believe it was in IBM's case, nobody would ever argue. If the shareholders didn't make billions and billions of dollars, I wouldn't make millions of dollars. My salary was the same for 10 years. It was all performance-based.
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Watch the turtle. He only moves forward by sticking his neck out.
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A lot of people saved IBM. Yes, I was the leader of that team but I could never have done it without a group of IBMers helping me.
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Every now and then, a technology comes along that is so profound, so powerful, so universal, that its impact will change everything. It will transform every institution in the world. It will create winners and losers, will change the way we do business, the way we teach our children, communicate and interact as individuals.
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I'm leery of legislative solutions to what is morality.
Lou Gerstner
