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We do not need Departments of Commerce, Labor, and Education we need a single Department of Skills that will promote an integrated approach to global competitiveness.
Lou Gerstner
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Lou Gerstner
Age: 82
Born: 1942
Born: March 1
Business Executive
Businessperson
Mineola
New York
Global
Skills
Labor
Departments
Approach
Competitiveness
Single
Integrated
Education
Promote
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Commerce
Needs
Department
More quotes by Lou Gerstner
I'm leery of legislative solutions to what is morality.
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I have always believed you cannot run a successful enterprise from behind a desk.
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You don't get points for predicting rain. You get points for building arks.
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A lot of people saved IBM. Yes, I was the leader of that team but I could never have done it without a group of IBMers helping me.
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Every now and then, a technology comes along that is so profound, so powerful, so universal, that its impact will change everything. It will transform every institution in the world. It will create winners and losers, will change the way we do business, the way we teach our children, communicate and interact as individuals.
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People don't do what you expect but what you inspect.
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Watch the turtle. He only moves forward by sticking his neck out.
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The last thing IBM needs right now is a vision.
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My parents worked enormously hard to put four children through college. We didn't have a lot of money.
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What we believe is going to be very important is the delivery of traditional software and services and hardware over the Net. That's a form of electronic marketplace.
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Computers are magnificent tools for the realization of our dreams, but no machine can replace the human spark of spirit, compassion, love, and understanding.
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We built this company from the customer back, not from the company out.
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If the practices and processes inside a company don't drive the execution of values, then people don't get it. The question is, do you create a culture of behavior and action that really demonstrates those values and a reward system for those who adhere to them?
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If CEO compensation was performance-driven, which I believe it was in IBM's case, nobody would ever argue. If the shareholders didn't make billions and billions of dollars, I wouldn't make millions of dollars. My salary was the same for 10 years. It was all performance-based.
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The world is full of CEOs that think that just because they write a memo or they write a letter inside an annual report or they give a little video speech that gets sent around the company, they think that's what's really going to affect employees.
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I look for people who work to solve problems and help colleagues, I sack politicians.
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IBM needed - an enormous sense of urgency.
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Customer complaints are the schoolbooks from which we learn.
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The thing I have learned at IBM is that culture is everything.
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The fundamental issue is: In the world of the Internet, is there a place for a packager of services? Does the customer want to go surf the Net and go to every one of 50,000 Web sites? Or will people pay a reasonable amount for somebody to go out and preselect and package what they want? My guess is they will both coexist.
Lou Gerstner
