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In the end an organization is nothing more than the collective capacity of its people to create value.

Lou Gerstner

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Lou Gerstner
Age: 82
Born: 1942
Born: March 1
Business Executive
Businessperson
Mineola
New York
Organization
Capacity
Value
Create
Values
Ends
Nothing
Collectives
People
Collective

More quotes by Lou Gerstner

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Everything starts with the customer.
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Our military should be trained and structured around missions, not the elements of air, water, and land.
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I don't want to use the word reorganization. Reorganization to me is shuffling boxes, moving boxes around. Transformation means that you're really fundamentally changing the way the organization thinks, the way it responds, the way it leads. It's a lot more than just playing with boxes.
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The world is full of CEOs that think that just because they write a memo or they write a letter inside an annual report or they give a little video speech that gets sent around the company, they think that's what's really going to affect employees.
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My parents worked enormously hard to put four children through college. We didn't have a lot of money.
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IBM needed - an enormous sense of urgency.
Lou Gerstner
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You can never be comfortable with your success, you've got to be paranoid you're going to lose it.
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A lot of people saved IBM. Yes, I was the leader of that team but I could never have done it without a group of IBMers helping me.
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What we believe is going to be very important is the delivery of traditional software and services and hardware over the Net. That's a form of electronic marketplace.
Lou Gerstner
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The last thing IBM needs right now is a vision.
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You don't get points for predicting rain. You get points for building arks.
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Watch the turtle. He only moves forward by sticking his neck out.
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The real mechanism for corporate governance is the active involvement of the owners.
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Never confuse activity with results.
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I'm leery of legislative solutions to what is morality.
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The fundamental issue is: In the world of the Internet, is there a place for a packager of services? Does the customer want to go surf the Net and go to every one of 50,000 Web sites? Or will people pay a reasonable amount for somebody to go out and preselect and package what they want? My guess is they will both coexist.
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The thing I have learned at IBM is that culture is everything.
Lou Gerstner
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Visit USA.gov and you'll find thousands of directorates, agencies, boards, offices, and services replete with overlapping responsibilities, ancient priorities, and divided accountability.
Lou Gerstner
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People don't do what you expect but what you inspect.
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I look for people who work to solve problems and help colleagues, I sack politicians.
Lou Gerstner