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In the end an organization is nothing more than the collective capacity of its people to create value.
Lou Gerstner
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Lou Gerstner
Age: 82
Born: 1942
Born: March 1
Business Executive
Businessperson
Mineola
New York
Capacity
Value
Create
Values
Ends
Collectives
Nothing
Collective
People
Organization
More quotes by Lou Gerstner
A lot of people saved IBM. Yes, I was the leader of that team but I could never have done it without a group of IBMers helping me.
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Never confuse activity with results.
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The thing I have learned at IBM is that culture is everything.
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Customer complaints are the schoolbooks from which we learn.
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You can never be comfortable with your success, you've got to be paranoid you're going to lose it.
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If the practices and processes inside a company don't drive the execution of values, then people don't get it. The question is, do you create a culture of behavior and action that really demonstrates those values and a reward system for those who adhere to them?
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Computers are magnificent tools for the realization of our dreams, but no machine can replace the human spark of spirit, compassion, love, and understanding.
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The real mechanism for corporate governance is the active involvement of the owners.
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I have always believed you cannot run a successful enterprise from behind a desk.
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We do not need Departments of Commerce, Labor, and Education we need a single Department of Skills that will promote an integrated approach to global competitiveness.
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For the first month, I listened, and I tried very hard not to draw conclusions
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If life was so easy that you could just go buy success, there would be a lot more successful companies in the world. Successful enterprises are built from the ground up.
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Every now and then, a technology comes along that is so profound, so powerful, so universal, that its impact will change everything. It will transform every institution in the world. It will create winners and losers, will change the way we do business, the way we teach our children, communicate and interact as individuals.
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What we believe is going to be very important is the delivery of traditional software and services and hardware over the Net. That's a form of electronic marketplace.
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If CEO compensation was performance-driven, which I believe it was in IBM's case, nobody would ever argue. If the shareholders didn't make billions and billions of dollars, I wouldn't make millions of dollars. My salary was the same for 10 years. It was all performance-based.
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People don't do what you expect but what you inspect.
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The last thing IBM needs right now is a vision.
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I look for people who work to solve problems and help colleagues, I sack politicians.
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IBM needed - an enormous sense of urgency.
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You don't get points for predicting rain. You get points for building arks.
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