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You don't get points for predicting rain. You get points for building arks.
Lou Gerstner
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Lou Gerstner
Age: 82
Born: 1942
Born: March 1
Business Executive
Businessperson
Mineola
New York
Building
Ark
Predicting
Points
Rain
More quotes by Lou Gerstner
We built this company from the customer back, not from the company out.
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The last thing IBM needs right now is a vision.
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We do not need Departments of Commerce, Labor, and Education we need a single Department of Skills that will promote an integrated approach to global competitiveness.
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Our military should be trained and structured around missions, not the elements of air, water, and land.
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The real mechanism for corporate governance is the active involvement of the owners.
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What we believe is going to be very important is the delivery of traditional software and services and hardware over the Net. That's a form of electronic marketplace.
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Visit USA.gov and you'll find thousands of directorates, agencies, boards, offices, and services replete with overlapping responsibilities, ancient priorities, and divided accountability.
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In the end an organization is nothing more than the collective capacity of its people to create value.
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Everything starts with the customer.
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A lot of people saved IBM. Yes, I was the leader of that team but I could never have done it without a group of IBMers helping me.
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Watch the turtle. He only moves forward by sticking his neck out.
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If life was so easy that you could just go buy success, there would be a lot more successful companies in the world. Successful enterprises are built from the ground up.
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For the first month, I listened, and I tried very hard not to draw conclusions
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If CEO compensation was performance-driven, which I believe it was in IBM's case, nobody would ever argue. If the shareholders didn't make billions and billions of dollars, I wouldn't make millions of dollars. My salary was the same for 10 years. It was all performance-based.
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I have always believed you cannot run a successful enterprise from behind a desk.
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IBM needed - an enormous sense of urgency.
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The thing I have learned at IBM is that culture is everything.
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Customer complaints are the schoolbooks from which we learn.
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The fundamental issue is: In the world of the Internet, is there a place for a packager of services? Does the customer want to go surf the Net and go to every one of 50,000 Web sites? Or will people pay a reasonable amount for somebody to go out and preselect and package what they want? My guess is they will both coexist.
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Never confuse activity with results.
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