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If life was so easy that you could just go buy success, there would be a lot more successful companies in the world. Successful enterprises are built from the ground up.
Lou Gerstner
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Lou Gerstner
Age: 82
Born: 1942
Born: March 1
Business Executive
Businessperson
Mineola
New York
Successful
Company
Success
Enterprises
Easy
Enterprise
Would
Companies
Life
Ground
World
Built
Motivational
More quotes by Lou Gerstner
IBM needed - an enormous sense of urgency.
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For the first month, I listened, and I tried very hard not to draw conclusions
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Computers are magnificent tools for the realization of our dreams, but no machine can replace the human spark of spirit, compassion, love, and understanding.
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Everything starts with the customer.
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Our military should be trained and structured around missions, not the elements of air, water, and land.
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I look for people who work to solve problems and help colleagues, I sack politicians.
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My parents worked enormously hard to put four children through college. We didn't have a lot of money.
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The thing I have learned at IBM is that culture is everything.
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If the practices and processes inside a company don't drive the execution of values, then people don't get it. The question is, do you create a culture of behavior and action that really demonstrates those values and a reward system for those who adhere to them?
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We do not need Departments of Commerce, Labor, and Education we need a single Department of Skills that will promote an integrated approach to global competitiveness.
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In the end an organization is nothing more than the collective capacity of its people to create value.
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The real mechanism for corporate governance is the active involvement of the owners.
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The fundamental issue is: In the world of the Internet, is there a place for a packager of services? Does the customer want to go surf the Net and go to every one of 50,000 Web sites? Or will people pay a reasonable amount for somebody to go out and preselect and package what they want? My guess is they will both coexist.
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I'm leery of legislative solutions to what is morality.
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Customer complaints are the schoolbooks from which we learn.
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People don't do what you expect but what you inspect.
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You don't get points for predicting rain. You get points for building arks.
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I have always believed you cannot run a successful enterprise from behind a desk.
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Every now and then, a technology comes along that is so profound, so powerful, so universal, that its impact will change everything. It will transform every institution in the world. It will create winners and losers, will change the way we do business, the way we teach our children, communicate and interact as individuals.
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We built this company from the customer back, not from the company out.
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