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If life was so easy that you could just go buy success, there would be a lot more successful companies in the world. Successful enterprises are built from the ground up.
Lou Gerstner
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Lou Gerstner
Age: 82
Born: 1942
Born: March 1
Business Executive
Businessperson
Mineola
New York
Easy
Enterprise
Would
Companies
Life
Ground
World
Built
Motivational
Successful
Company
Success
Enterprises
More quotes by Lou Gerstner
Visit USA.gov and you'll find thousands of directorates, agencies, boards, offices, and services replete with overlapping responsibilities, ancient priorities, and divided accountability.
Lou Gerstner
We do not need Departments of Commerce, Labor, and Education we need a single Department of Skills that will promote an integrated approach to global competitiveness.
Lou Gerstner
We built this company from the customer back, not from the company out.
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The real mechanism for corporate governance is the active involvement of the owners.
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You don't get points for predicting rain. You get points for building arks.
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Customer complaints are the schoolbooks from which we learn.
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Every now and then, a technology comes along that is so profound, so powerful, so universal, that its impact will change everything. It will transform every institution in the world. It will create winners and losers, will change the way we do business, the way we teach our children, communicate and interact as individuals.
Lou Gerstner
I look for people who work to solve problems and help colleagues, I sack politicians.
Lou Gerstner
A lot of people saved IBM. Yes, I was the leader of that team but I could never have done it without a group of IBMers helping me.
Lou Gerstner
I'm leery of legislative solutions to what is morality.
Lou Gerstner
I don't want to use the word reorganization. Reorganization to me is shuffling boxes, moving boxes around. Transformation means that you're really fundamentally changing the way the organization thinks, the way it responds, the way it leads. It's a lot more than just playing with boxes.
Lou Gerstner
The world is full of CEOs that think that just because they write a memo or they write a letter inside an annual report or they give a little video speech that gets sent around the company, they think that's what's really going to affect employees.
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Everything starts with the customer.
Lou Gerstner
For the first month, I listened, and I tried very hard not to draw conclusions
Lou Gerstner
IBM needed - an enormous sense of urgency.
Lou Gerstner
The thing I have learned at IBM is that culture is everything.
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Computers are magnificent tools for the realization of our dreams, but no machine can replace the human spark of spirit, compassion, love, and understanding.
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You can’t mandate [cultural change], can’t engineer it. What you can do is create the conditions for transformation. You can provide incentives. You can define the marketplace realities and goals. But then you have to trust. In fact, in the end, management doesn’t change culture. Management invites the workforce itself to change the culture.
Lou Gerstner
My parents worked enormously hard to put four children through college. We didn't have a lot of money.
Lou Gerstner
People don't do what you expect but what you inspect.
Lou Gerstner