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For the first month, I listened, and I tried very hard not to draw conclusions
Lou Gerstner
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Lou Gerstner
Age: 82
Born: 1942
Born: March 1
Business Executive
Businessperson
Mineola
New York
Listening
Months
Conclusions
Firsts
Listened
First
Month
Hard
Conclusion
Draw
Draws
Tried
More quotes by Lou Gerstner
If the practices and processes inside a company don't drive the execution of values, then people don't get it. The question is, do you create a culture of behavior and action that really demonstrates those values and a reward system for those who adhere to them?
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If life was so easy that you could just go buy success, there would be a lot more successful companies in the world. Successful enterprises are built from the ground up.
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The real mechanism for corporate governance is the active involvement of the owners.
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Every now and then, a technology comes along that is so profound, so powerful, so universal, that its impact will change everything. It will transform every institution in the world. It will create winners and losers, will change the way we do business, the way we teach our children, communicate and interact as individuals.
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The world is full of CEOs that think that just because they write a memo or they write a letter inside an annual report or they give a little video speech that gets sent around the company, they think that's what's really going to affect employees.
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Never confuse activity with results.
Lou Gerstner
Visit USA.gov and you'll find thousands of directorates, agencies, boards, offices, and services replete with overlapping responsibilities, ancient priorities, and divided accountability.
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IBM needed - an enormous sense of urgency.
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I'm leery of legislative solutions to what is morality.
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Computers are magnificent tools for the realization of our dreams, but no machine can replace the human spark of spirit, compassion, love, and understanding.
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I look for people who work to solve problems and help colleagues, I sack politicians.
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You don't get points for predicting rain. You get points for building arks.
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We do not need Departments of Commerce, Labor, and Education we need a single Department of Skills that will promote an integrated approach to global competitiveness.
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In the end an organization is nothing more than the collective capacity of its people to create value.
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I don't want to use the word reorganization. Reorganization to me is shuffling boxes, moving boxes around. Transformation means that you're really fundamentally changing the way the organization thinks, the way it responds, the way it leads. It's a lot more than just playing with boxes.
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Our military should be trained and structured around missions, not the elements of air, water, and land.
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My parents worked enormously hard to put four children through college. We didn't have a lot of money.
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Everything starts with the customer.
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Watch the turtle. He only moves forward by sticking his neck out.
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If CEO compensation was performance-driven, which I believe it was in IBM's case, nobody would ever argue. If the shareholders didn't make billions and billions of dollars, I wouldn't make millions of dollars. My salary was the same for 10 years. It was all performance-based.
Lou Gerstner