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Visit USA.gov and you'll find thousands of directorates, agencies, boards, offices, and services replete with overlapping responsibilities, ancient priorities, and divided accountability.
Lou Gerstner
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Lou Gerstner
Age: 82
Born: 1942
Born: March 1
Business Executive
Businessperson
Mineola
New York
Office
Visit
Responsibility
Services
Replete
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Boards
Overlapping
Agency
Offices
Divided
Agencies
Priorities
Responsibilities
Thousands
Usa
Ancient
Accountability
More quotes by Lou Gerstner
If CEO compensation was performance-driven, which I believe it was in IBM's case, nobody would ever argue. If the shareholders didn't make billions and billions of dollars, I wouldn't make millions of dollars. My salary was the same for 10 years. It was all performance-based.
Lou Gerstner
What we believe is going to be very important is the delivery of traditional software and services and hardware over the Net. That's a form of electronic marketplace.
Lou Gerstner
Customer complaints are the schoolbooks from which we learn.
Lou Gerstner
The last thing IBM needs right now is a vision.
Lou Gerstner
I'm leery of legislative solutions to what is morality.
Lou Gerstner
IBM needed - an enormous sense of urgency.
Lou Gerstner
The real mechanism for corporate governance is the active involvement of the owners.
Lou Gerstner
You don't get points for predicting rain. You get points for building arks.
Lou Gerstner
If life was so easy that you could just go buy success, there would be a lot more successful companies in the world. Successful enterprises are built from the ground up.
Lou Gerstner
You can’t mandate [cultural change], can’t engineer it. What you can do is create the conditions for transformation. You can provide incentives. You can define the marketplace realities and goals. But then you have to trust. In fact, in the end, management doesn’t change culture. Management invites the workforce itself to change the culture.
Lou Gerstner
I don't want to use the word reorganization. Reorganization to me is shuffling boxes, moving boxes around. Transformation means that you're really fundamentally changing the way the organization thinks, the way it responds, the way it leads. It's a lot more than just playing with boxes.
Lou Gerstner
Watch the turtle. He only moves forward by sticking his neck out.
Lou Gerstner
The world is full of CEOs that think that just because they write a memo or they write a letter inside an annual report or they give a little video speech that gets sent around the company, they think that's what's really going to affect employees.
Lou Gerstner
I look for people who work to solve problems and help colleagues, I sack politicians.
Lou Gerstner
If the practices and processes inside a company don't drive the execution of values, then people don't get it. The question is, do you create a culture of behavior and action that really demonstrates those values and a reward system for those who adhere to them?
Lou Gerstner
I have always believed you cannot run a successful enterprise from behind a desk.
Lou Gerstner
We do not need Departments of Commerce, Labor, and Education we need a single Department of Skills that will promote an integrated approach to global competitiveness.
Lou Gerstner
People don't do what you expect but what you inspect.
Lou Gerstner
For the first month, I listened, and I tried very hard not to draw conclusions
Lou Gerstner
The thing I have learned at IBM is that culture is everything.
Lou Gerstner
