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There's no great mystery to satisfying your customers. Build them a quality product and treat them with respect. It's that simple.
Lee Iacocca
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Lee Iacocca
Age: 94 †
Born: 1924
Born: October 15
Died: 2019
Died: July 2
Autobiographer
Businessman
Businessperson
Diarist
Allentown
Pennsylvania
Lido Anthony Iacocca
Products
Mystery
Respect
Satisfying
Quality
Treat
Simple
Customers
Great
Treats
Product
Build
More quotes by Lee Iacocca
My father used to say, 'You can spend a lot of time making money. The tough time comes when you have to give it away properly.' How to give something back, that's the tough part in life.
Lee Iacocca
The affections are like lightning: you cannot tell where they will strike till they have fallen.
Lee Iacocca
The great issues facing us today are not Republican issues or Democratic issues. The political parties can debate the means, but both parties must embrace the end objective, which is to make America great again.
Lee Iacocca
If I Had To Sum Up In One Word The Qualities That Make Up A Good Manager, I'd Say Decisiveness.
Lee Iacocca
You can have brilliant ideas, but if you can't get them across, your ideas won't get you anywhere.
Lee Iacocca
Most people are looking for security, a nice, safe, prosperous future. And there's nothing wrong with that. It's called the American Dream.
Lee Iacocca
You've got to say, I think that if I keep working at this and want it badly enough I can have it. It's called perseverance.
Lee Iacocca
In a completely rational society, the best of us would aspire to be teachers and the rest of us would have to settle for something less, because passing civilization along from one generation to the next ought to be the highest honor and the highest responsibility anyone could have.
Lee Iacocca
Why is our free-enterprise system so strong?- Not because it stands still, frozen in the past, but because it has always adapted to changing realities
Lee Iacocca
Listening can make the difference between a mediocre organization and a great one.
Lee Iacocca
Mistakes are a part of life you can't avoid them. All you can hope is that they won't be too expensive and that you don't make the same mistake twice.
Lee Iacocca
There's a billboard in a little farm town in the Midwest that says: IF YOU COMPLAIN ABOUT FARMERS, DON'T TALK WITH YOUR MOUTH FULL.
Lee Iacocca
To solve big problems you have to be willing to do unpopular things.
Lee Iacocca
If I had to sum up in a word what makes a good manager, I'd say decisiveness. You can use the fanciest computers to gather the numbers, but in the end you have to set a timetable and act.
Lee Iacocca
I was fortunate to get a scholarship when I went to Lehigh University and Princeton. They were both wonderful schools. Somebody was kind enough to spend their money to educate people that they would never get to know. That's what I think philanthropy is about.
Lee Iacocca
The trick is to make sure you don't die waiting for prosperity to come.
Lee Iacocca
There is no substitute for accurate knowledge. Know yourself, know your business, know your men.
Lee Iacocca
Bad times are indelible. They stay with you forever.
Lee Iacocca
The thing that lies at the foundation of positive change, the way I see it, is service to a fellow human being.
Lee Iacocca
They're on you day and night. Their oversight is just too extreme [. . .] That's why our 10-year loan, we paid it back in three years. We couldn't stand the government. The bureaucracy kills you.
Lee Iacocca
