Quote

There's no great mystery to satisfying your customers. Build them a quality product and treat them with respect. It's that simple.

Lee Iacocca

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Lee Iacocca
Age: 94 †
Born: 1924
Born: October 15
Died: 2019
Died: July 2
Autobiographer
Businessman
Businessperson
Diarist
Allentown
Pennsylvania
Lido Anthony Iacocca
Product
Build
Products
Mystery
Respect
Satisfying
Quality
Treat
Simple
Customers
Great
Treats

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The trick is to make sure you don't die waiting for prosperity to come.
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I was good friends with Frank Sinatra, I heard Steve Kaufman painting his portrait, so I asked Steve to paint my portrait.
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Business, after all, is nothing more than a bunch of human relationships.
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The only rock I know that stays steady, the only institution I know that works, is the family.
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There's a billboard in a little farm town in the Midwest that says: IF YOU COMPLAIN ABOUT FARMERS, DON'T TALK WITH YOUR MOUTH FULL.
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The one word that makes a good manager - decisiveness.
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Talk to people in their own language. If you do it well, they'll say,God, he said exactly what I was thinking. And when they begin to respect you, they'll follow you to the death.
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Why is our free-enterprise system so strong?- Not because it stands still, frozen in the past, but because it has always adapted to changing realities
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In the great undertakings, there is glory, even in failure.
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I'm still not sure what is meant by good fortune and success. I know fame and power are for the birds. But then life suddenly comes into focus for me. And, ah, there stand my kids.
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In a completely rational society, the best of us would be teachers and the rest of us would have to settle for something else.
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MBAs know everything but understand nothing.
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I'd really love to meet the guy I'm supposed to be. I'd hire him in a second.
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To succeed today, you have to set priorities, decide what you stand for.
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Apply yourself. Get all the education you can, but then, by God, do something. Don't just stand there, make it happen.
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Most people are looking for security, a nice, safe, prosperous future. And there's nothing wrong with that. It's called the American Dream.
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When the product is right, you don't have to be a great marketer.
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The right decision is the wrong decision if it's made too late.
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The speed of the boss is the speed of the team.
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My father used to say, 'You can spend a lot of time making money. The tough time comes when you have to give it away properly.' How to give something back, that's the tough part in life.
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