Quote

There's no great mystery to satisfying your customers. Build them a quality product and treat them with respect. It's that simple.

Lee Iacocca

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Lee Iacocca
Age: 94 †
Born: 1924
Born: October 15
Died: 2019
Died: July 2
Autobiographer
Businessman
Businessperson
Diarist
Allentown
Pennsylvania
Lido Anthony Iacocca
Product
Build
Products
Mystery
Satisfying
Respect
Treat
Quality
Customers
Simple
Great
Treats

More quotes by Lee Iacocca

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Your legacy should be that you made it better than it was when you got it.
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I'm still not sure what is meant by good fortune and success. I know fame and power are for the birds. But then life suddenly comes into focus for me. And, ah, there stand my kids.
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The only rock I know that stays steady, the only institution I know that works, is the family.
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The discipline of writing something down is the first step toward making it happen.
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In times of great stress or adversity, it's always best to keep busy, to plow your anger and your energy into something positive.
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To solve big problems you have to be willing to do unpopular things.
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Every little kid wants to grow up to be a cowboy, and I did.
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In the great undertakings, there is glory, even in failure.
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I forgot to shake hands and be friendly. It was an important lesson about leadership.
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The trick is to make sure you don't die waiting for prosperity to come.
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I'm sometimes described as a flamboyant leader and a hip-shooter, a fly-by-the-seat-of-the-pants operator. But if that were true, I could never have been successful in this business.
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The ability to concentrate and to use your time well is everything if you want to succeed in business--or almost anywhere else for that matter.
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If I Had To Sum Up In One Word The Qualities That Make Up A Good Manager, I'd Say Decisiveness.
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That's the American way. If little kids don't aspire to make money like I did, what the hell good is this country?
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The most successful businessman is the man who holds onto the old just as long as it is good, and grabs the new just as soon as it is better.
Lee Iacocca
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Thanks to properly selecting the clients you will not be unnecessarily wasting time.
Lee Iacocca
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I always go back to Harry Truman: Should we drop an atomic bomb to save 100,000 lives? That's a hell of a decision to make. Did he make that decision by himself? No, he had advisers.
Lee Iacocca
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Every business and every product has risks. You can't get around it.
Lee Iacocca
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The right decision is the wrong decision if it's made too late.
Lee Iacocca
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You can have brilliant ideas, but if you can't get them across, your ideas won't get you anywhere.
Lee Iacocca