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Listening can make the difference between a mediocre organization and a great one.

Lee Iacocca

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Lee Iacocca
Age: 94 †
Born: 1924
Born: October 15
Died: 2019
Died: July 2
Autobiographer
Businessman
Businessperson
Diarist
Allentown
Pennsylvania
Lido Anthony Iacocca
Difference
Differences
Great
Make
Mediocre
Organization
Listening

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The great issues facing us today are not Republican issues or Democratic issues. The political parties can debate the means, but both parties must embrace the end objective, which is to make America great again.
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To succeed today, you have to set priorities, decide what you stand for.
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Every business and every product has risks. You can't get around it.
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You've got to say, I think that if I keep working at this and want it badly enough I can have it. It's called perseverance.
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My father used to say, 'You can spend a lot of time making money. The tough time comes when you have to give it away properly.' How to give something back, that's the tough part in life.
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The discipline of writing something down is the first step toward making it happen.
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I always go back to Harry Truman: Should we drop an atomic bomb to save 100,000 lives? That's a hell of a decision to make. Did he make that decision by himself? No, he had advisers.
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I was good friends with Frank Sinatra, I heard Steve Kaufman painting his portrait, so I asked Steve to paint my portrait.
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They're on you day and night. Their oversight is just too extreme [. . .] That's why our 10-year loan, we paid it back in three years. We couldn't stand the government. The bureaucracy kills you.
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I forgot to shake hands and be friendly. It was an important lesson about leadership.
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I only wish I could find an institute that teaches people how to listen. Business people need to listen at least as much as they need to talk. Too many people fail to realize that real communication goes in both directions.
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The most successful businessman is the man who holds onto the old just as long as it is good, and grabs the new just as soon as it is better.
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There's no great mystery to satisfying your customers. Build them a quality product and treat them with respect. It's that simple.
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MBAs know everything but understand nothing.
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Most people are looking for security, a nice, safe, prosperous future. And there's nothing wrong with that. It's called the American Dream.
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They've got about as many lawyers as we have sumo-wrestlers.
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The speed of the boss is the speed of the team.
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I was fortunate to get a scholarship when I went to Lehigh University and Princeton. They were both wonderful schools. Somebody was kind enough to spend their money to educate people that they would never get to know. That's what I think philanthropy is about.
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In a completely rational society, the best of us would be teachers and the rest of us would have to settle for something else.
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Business, after all, is nothing more than a bunch of human relationships.
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