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The Age of Average gave us a lot. Take clothing: We've all benefited remarkably from large, medium and small sizes making things affordable and available, but when it really counts - the wedding gown and the pressurized fighter pilot suit - it's bespoke all the way.

L. Todd Rose

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L. Todd Rose
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It's fine to pretend that people are one-dimensional, like in body size the problem comes when you forget that you are just pretending.
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We need to develop people rather than process them.
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Education and the workforce: I think these two things go together in terms of human potential.
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That was one of my most surprising discoveries when I dug into the history of average-ism: When you actually get the data, it rarely captures anyone. Which then begs the question, why are we using this as a reference standard for human beings?
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Right now, for instance, we resist giving people extra time on exams or for assignments, as though it's unfair to the faster students.
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