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Successful organizations have one common central focus: Customers.
Ken Blanchard
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Ken Blanchard
Age: 85
Born: 1939
Born: May 6
Author
Consultant
Entrepreneur
Motivational Speaker
Writer
Orange
New Jersey
Kenneth H. Blanchard
Kenneth Blanchard
Kenneth Hartley Blanchard
Central
Customers
Organization
Focus
Successful
Common
Organizations
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The greatest leaders mobilize others by coalescing people around a shared vision.
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Positive thinkers get positive results because they are not afraid of problems.
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How many of you would put in front of your house a sign that says gun-free zone?
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Your business should be defined, not in terms of the product or service you offer, but in terms of what customer need your product or service fulfills. While products come and go, basic needs and customer groups stay around, i.e., the need for communication, the need for transportation, etc. What market need do you supply?
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Everyday do something in relation to everything that's important to you.
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We can't control everything in life, that's for sure, but we can reach out to the people we love to tell them we love and care about them.
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Empowering means helping teams develop their skills and knowledge and supporting them to use their talents.
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If you want to know why your people are not performing well, step up to the mirror and take a peek.
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People don't mind being challenged to do better if they know the request is coming from a caring heart
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Life is special when you reach out beyond yourself to be a true servant leader for others.
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Present thinking people kill the future.
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Everyone knows that not all change is good or even necessary. But in a world that is constantly changing, it is to our advantage to learn how to adapt and enjoy something better.
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Anything worth doing does not have to be done perfectly - at first.
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Humility does not mean you think less of yourself. It means you think of yourself less.
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What we give our attention to, grows.
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You have the power to help people become winners.
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For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
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The Hoffman Process brings forth spiritual leadership in a person. It made my spirituality come alive. Through the Hoffman Process I actually brought my faith into my daily actions.
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Your role as a leader is even more important than you might imagine. You have the power to help people become winners.
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The first principle of ethical power is Purpose... It is the picture you have of yourself - the kind of person you want to be or the kind of life you want to lead.
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