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Successful organizations have one common central focus: Customers.

Ken Blanchard

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Ken Blanchard
Age: 85
Born: 1939
Born: May 6
Author
Consultant
Entrepreneur
Motivational Speaker
Writer
Orange
New Jersey
Kenneth H. Blanchard
Kenneth Blanchard
Kenneth Hartley Blanchard
Organizations
Central
Customers
Organization
Focus
Successful
Common

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Perpetual prosperity comes to those who help others.
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Catch people in the act of doing something right.
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As a manager the important thing is not what happens when you are there, but what happens when you are not there
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You have the power to help people become winners.
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The Hoffman Process brings forth spiritual leadership in a person. It made my spirituality come alive. Through the Hoffman Process I actually brought my faith into my daily actions.
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Your role as a leader is even more important than you might imagine. You have the power to help people become winners.
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Positive thinkers get positive results because they are not afraid of problems.
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Too many leaders act as if the sheep.. their people.. are there for the benefit of the shepherd, not that the shepherd has responsibility for the sheep.
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Real communication happens when people feel safe.
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Good thoughts not delivered mean squat.
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Take what you do seriously, but yourself lightly
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Purpose has to do with one's calling - deciding what business you are in as a person.
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Leadership is not something you do to people. It's something you do with people.
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Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans.
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Many people measure their success by wealth, recognition, power and status. There's nothing wrong with those, but if that's all you're focused on, you're missing the boat...if you focus on significance -using your time and talent to serve others -that's when truly meaningful success can come your way.
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The best minute you spend is the one you invest in people
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A little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.
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Help People Reach Their Full Potential Catch Them Doing Something Right
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The cure for too much to do is solitude and silence.
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Purpose can never be about achievement it is much bigger.
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