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Successful organizations have one common central focus: Customers.
Ken Blanchard
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Ken Blanchard
Age: 85
Born: 1939
Born: May 6
Author
Consultant
Entrepreneur
Motivational Speaker
Writer
Orange
New Jersey
Kenneth H. Blanchard
Kenneth Blanchard
Kenneth Hartley Blanchard
Organizations
Central
Customers
Organization
Focus
Successful
Common
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When you stop learning you stop growing.
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What we give our attention to, grows.
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Take what you do seriously, but yourself lightly
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Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.
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Present thinking people kill the future.
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Before something can become a habit it must first be practiced as a discipline.
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Your game is only as good as your practice.
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Catch people in the act of doing something right.
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Life is special when you reach out beyond yourself to be a true servant leader for others.
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Everyone knows that not all change is good or even necessary. But in a world that is constantly changing, it is to our advantage to learn how to adapt and enjoy something better.
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Customer service should not be a department, customer service is everyone's job.
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Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.
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People don't mind being challenged to do better if they know the request is coming from a caring heart
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Too many leaders act as if the sheep.. their people.. are there for the benefit of the shepherd, not that the shepherd has responsibility for the sheep.
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