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A little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.
Ken Blanchard
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Ken Blanchard
Age: 85
Born: 1939
Born: May 6
Author
Consultant
Entrepreneur
Motivational Speaker
Writer
Orange
New Jersey
Kenneth H. Blanchard
Kenneth Blanchard
Kenneth Hartley Blanchard
Little
Flattery
Feel
Compliment
Feels
Notice
Giving
Looking
Great
Makes
Good
Someone
People
Give
Littles
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Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans.
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All good performance starts with clear goals.
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When you touch - don't take. Touch people only when you are giving something - reassurance, support, encouragement, whatever
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Successful organizations have one common central focus: Customers.
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Catch someone doing something right.
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Everyday do something in relation to everything that's important to you.
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Before something can become a habit it must first be practiced as a discipline.
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Help People Reach Their Full Potential Catch Them Doing Something Right
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Anything worth doing does not have to be done perfectly - at first.
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Many people measure their success by wealth, recognition, power and status. There's nothing wrong with those, but if that's all you're focused on, you're missing the boat...if you focus on significance -using your time and talent to serve others -that's when truly meaningful success can come your way.
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Real communication happens when people feel safe.
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Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.
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The first principle of ethical power is Purpose... It is the picture you have of yourself - the kind of person you want to be or the kind of life you want to lead.
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Too many leaders act as if the sheep.. their people.. are there for the benefit of the shepherd, not that the shepherd has responsibility for the sheep.
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Empowering means helping teams develop their skills and knowledge and supporting them to use their talents.
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Business is like tennis. Those who serve well win.
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Leadership is about going somewhere. If you and your people don’t know where you are going, your leadership doesn’t matter.
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Learning is defined as a change in behavior. You haven't learned a thing until you take action and use it.
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Positive thinkers get positive results because they are not afraid of problems.
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Catch people in the act of doing something right.
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