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Catch people in the act of doing something right.

Ken Blanchard

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Ken Blanchard
Age: 85
Born: 1939
Born: May 6
Author
Consultant
Entrepreneur
Motivational Speaker
Writer
Orange
New Jersey
Kenneth H. Blanchard
Kenneth Blanchard
Kenneth Hartley Blanchard
Catch
Right
Something
People

More quotes by Ken Blanchard

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To ensure that your work is also a play, I recommend that you develop a personal mission statement. This will help you find what it is to enjoy so much that you lose track of time when you're doing it.
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Customer service should not be a department, customer service is everyone's job.
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People with humility don't think less of themselves, they just think of themselves less.
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The key to successful leadership today is influence, not authority.
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Leadership is not something you do to people. It's something you do with people.
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Things not worth doing are not worth doing well.
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The greatest leaders mobilize others by coalescing people around a shared vision.
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Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans.
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If you don't toot your own horn, someone else will use it as a spittoon.
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Everyday do something in relation to everything that's important to you.
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Empowering means helping teams develop their skills and knowledge and supporting them to use their talents.
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Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.
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Learning is defined as a change in behavior. You haven't learned a thing until you take action and use it.
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Life is special when you reach out beyond yourself to be a true servant leader for others.
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Successful organizations have one common central focus: Customers.
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Asking for other's guidance helps you see what you may not be able to see. It's always important to check your ego and ask for help.
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Take what you do seriously, but yourself lightly
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All good performance starts with clear goals.
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Real communication happens when people feel safe.
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Anything worth doing does not have to be done perfectly - at first.
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