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As a leader, the most important earthly relationship you can cultivate is your relationship with yourself.
Ken Blanchard
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Ken Blanchard
Age: 85
Born: 1939
Born: May 6
Author
Consultant
Entrepreneur
Motivational Speaker
Writer
Orange
New Jersey
Kenneth H. Blanchard
Kenneth Blanchard
Kenneth Hartley Blanchard
Earthly
Cultivate
Relationship
Leader
Important
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Real communication happens when people feel safe.
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I cannot say Who Art in Heaven-If all my interests and pursuits are in earthly things.
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To ensure that your work is also a play, I recommend that you develop a personal mission statement. This will help you find what it is to enjoy so much that you lose track of time when you're doing it.
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When you touch - don't take. Touch people only when you are giving something - reassurance, support, encouragement, whatever
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Things not worth doing are not worth doing well.
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Your business should be defined, not in terms of the product or service you offer, but in terms of what customer need your product or service fulfills. While products come and go, basic needs and customer groups stay around, i.e., the need for communication, the need for transportation, etc. What market need do you supply?
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Successful organizations have one common central focus: Customers.
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The Hoffman Process brings forth spiritual leadership in a person. It made my spirituality come alive. Through the Hoffman Process I actually brought my faith into my daily actions.
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If God had wanted us to talk more than listen, he would have given us two mouths rather than two ears.
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The greatest leaders mobilize others by coalescing people around a shared vision.
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Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans.
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For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
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The best minute you spend is the one you invest in people
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Too many leaders act as if the sheep.. their people.. are there for the benefit of the shepherd, not that the shepherd has responsibility for the sheep.
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It's really hard to be a servant leader because we come into this world as a baby in a self-survival mode. Life is a journey toward service.
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Present thinking people kill the future.
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Customer service should not be a department, customer service is everyone's job.
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Asking for other's guidance helps you see what you may not be able to see. It's always important to check your ego and ask for help.
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The only job security you have today os your commitment to continuous personal improvement.
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Positive thinkers get positive results because they are not afraid of problems.
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