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We are not just our behavior. We are the person managing our behavior.
Ken Blanchard
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Ken Blanchard
Age: 85
Born: 1939
Born: May 6
Author
Consultant
Entrepreneur
Motivational Speaker
Writer
Orange
New Jersey
Kenneth H. Blanchard
Kenneth Blanchard
Kenneth Hartley Blanchard
Managing
Behavior
Persons
Person
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Successful organizations have one common central focus: Customers.
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Purpose has to do with one's calling - deciding what business you are in as a person.
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To ensure that your work is also a play, I recommend that you develop a personal mission statement. This will help you find what it is to enjoy so much that you lose track of time when you're doing it.
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People with humility don't think less of themselves, they just think of themselves less.
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Leadership is not something you do to people. It's something you do with people.
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Present thinking people kill the future.
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Things not worth doing are not worth doing well.
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A little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.
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Anything worth doing does not have to be done perfectly - at first.
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Your game is only as good as your practice.
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It's really hard to be a servant leader because we come into this world as a baby in a self-survival mode. Life is a journey toward service.
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Your business should be defined, not in terms of the product or service you offer, but in terms of what customer need your product or service fulfills. While products come and go, basic needs and customer groups stay around, i.e., the need for communication, the need for transportation, etc. What market need do you supply?
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If God had wanted us to talk more than listen, he would have given us two mouths rather than two ears.
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Catch people in the act of doing something right.
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The only job security you have today os your commitment to continuous personal improvement.
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In the past a leader was a boss. Today's leaders must be partners with their people... they no longer can lead solely based on positional power.
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Everyday do something in relation to everything that's important to you.
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Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans.
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Before something can become a habit it must first be practiced as a discipline.
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Learning is defined as a change in behavior. You haven't learned a thing until you take action and use it.
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