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For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
Ken Blanchard
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Ken Blanchard
Age: 85
Born: 1939
Born: May 6
Author
Consultant
Entrepreneur
Motivational Speaker
Writer
Orange
New Jersey
Kenneth H. Blanchard
Kenneth Blanchard
Kenneth Hartley Blanchard
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Inspiring
Negative
Leadership
Ratio
Positive
Ratios
Four
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Needs
Managers
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It's really hard to be a servant leader because we come into this world as a baby in a self-survival mode. Life is a journey toward service.
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The key to successful leadership today is influence, not authority.
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What we give our attention to, grows.
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Everyone knows that not all change is good or even necessary. But in a world that is constantly changing, it is to our advantage to learn how to adapt and enjoy something better.
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Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans.
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Your role as a leader is even more important than you might imagine. You have the power to help people become winners.
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Too many leaders act as if the sheep.. their people.. are there for the benefit of the shepherd, not that the shepherd has responsibility for the sheep.
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Leadership is about going somewhere. If you and your people don’t know where you are going, your leadership doesn’t matter.
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All good performance starts with clear goals.
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All leaders are permanent learners.
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Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.
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Everyday do something in relation to everything that's important to you.
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I cannot say Who Art in Heaven-If all my interests and pursuits are in earthly things.
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Empowering means helping teams develop their skills and knowledge and supporting them to use their talents.
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Your game is only as good as your practice.
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The most important habit is solitude, quiet time. People who enter their day by taking 45 minutes or an hour for themselves - meditation, prayer, inspirational reading, taking a walk - before they go for it in the real world do best.
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Most companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.
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