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For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
Ken Blanchard
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Ken Blanchard
Age: 85
Born: 1939
Born: May 6
Author
Consultant
Entrepreneur
Motivational Speaker
Writer
Orange
New Jersey
Kenneth H. Blanchard
Kenneth Blanchard
Kenneth Hartley Blanchard
Four
Perceived
Need
Manager
Needs
Managers
Contact
Inspiring
Negative
Leadership
Ratio
Positive
Ratios
More quotes by Ken Blanchard
Your role as a leader is even more important than you might imagine. You have the power to help people become winners.
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Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.
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Everyday do something in relation to everything that's important to you.
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Most companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.
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Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans.
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The key to successful leadership today is influence, not authority.
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How many of you would put in front of your house a sign that says gun-free zone?
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People with humility don't think less of themselves, they just think of themselves less.
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We can't control everything in life, that's for sure, but we can reach out to the people we love to tell them we love and care about them.
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Real communication happens when people feel safe.
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Learning is defined as a change in behavior. You haven't learned a thing until you take action and use it.
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The best minute you spend is the one you invest in people
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As a manager the important thing is not what happens when you are there, but what happens when you are not there
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A little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.
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The first principle of ethical power is Purpose... It is the picture you have of yourself - the kind of person you want to be or the kind of life you want to lead.
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In fact, .. Jesus is mentioned 75 times in the Koran.
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Catch people in the act of doing something right.
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Too many leaders act as if the sheep.. their people.. are there for the benefit of the shepherd, not that the shepherd has responsibility for the sheep.
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The most important habit is solitude, quiet time. People who enter their day by taking 45 minutes or an hour for themselves - meditation, prayer, inspirational reading, taking a walk - before they go for it in the real world do best.
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Things not worth doing are not worth doing well.
Ken Blanchard
