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Take what you do seriously, but yourself lightly

Ken Blanchard

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Ken Blanchard
Age: 85
Born: 1939
Born: May 6
Author
Consultant
Entrepreneur
Motivational Speaker
Writer
Orange
New Jersey
Kenneth H. Blanchard
Kenneth Blanchard
Kenneth Hartley Blanchard
Lightly
Seriously
Take

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Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans.
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It's really hard to be a servant leader because we come into this world as a baby in a self-survival mode. Life is a journey toward service.
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It never hurts to toot your own horn once in a while.
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All leaders are permanent learners.
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If you don't toot your own horn, someone else will use it as a spittoon.
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Empowerment is all about letting go so that others can get going.
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You have the power to help people become winners.
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Successful organizations have one common central focus: Customers.
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How many of you would put in front of your house a sign that says gun-free zone?
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When you stop learning you stop growing.
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If God had wanted us to talk more than listen, he would have given us two mouths rather than two ears.
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The Hoffman Process brings forth spiritual leadership in a person. It made my spirituality come alive. Through the Hoffman Process I actually brought my faith into my daily actions.
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Asking for other's guidance helps you see what you may not be able to see. It's always important to check your ego and ask for help.
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The most important habit is solitude, quiet time. People who enter their day by taking 45 minutes or an hour for themselves - meditation, prayer, inspirational reading, taking a walk - before they go for it in the real world do best.
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Real communication happens when people feel safe.
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Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.
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Before something can become a habit it must first be practiced as a discipline.
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We can't control everything in life, that's for sure, but we can reach out to the people we love to tell them we love and care about them.
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When you touch - don't take. Touch people only when you are giving something - reassurance, support, encouragement, whatever
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Anything worth doing does not have to be done perfectly - at first.
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